- Seniority
- Junior
About the role
Main mission
- Ensure internal and external customer quality monitoring
Main functions
- Assist KA team on daily / weekly collaboration with external customer matter related to our network quality KPI
- Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan
- Data crunsh on quality topics related to KPI / process improvement
Requirements:
1. Education level
Master degree in logistics / supply chain / lean management
2. Hard skills required for this job
- KPI monitoring
- Deep dive analysis
- Pack office (Excel)
- SQL (as a plus)
3. Language
- French
- English
- Chinese (as a plus)
4. Soft skills
- Rigorous
- Cross team work ability
- Communication clarity
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