Operational Risk Officer

mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you’re purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B.TECH—Egypt’s leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space. All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.


Role Overview

We are seeking an Operational Risk professional to support the identification, assessment, and mitigation of operational risks across our fintech operations. The ideal candidate brings a strong risk mindset, understands end‑to‑end operational processes, and has exposure to fintech or banking environments.

This role is suited for early to mid-career professionals (typically aged 25–30 or equivalent experience) who are looking to grow within a fast‑paced, regulated digital financial ecosystem.

Key Responsibilities

Operational Risk Management

• Identify, assess, and monitor operational risks across products, processes, systems, and third‑party relationships
• Maintain and update Risk & Control Assessments for operations
• Support development and monitoring of Key Risk Indicators (KRIs)
• Track and report operational risk incidents, losses, and near misses

Controls & Process Assurance

• Evaluate effectiveness of operational controls and recommend improvements
• Support implementation of risk mitigation actions in collaboration with Ops, Product, Tech, and Compliance teams
• Assist in reviewing SOPs, workflows, and process changes from a risk perspective

Governance & Reporting

• Prepare regular operational risk reports for management and governance forums
• Support regulatory, internal audit, and external audit requests related to operational risk
• Ensure alignment with internal risk frameworks, policies, and regulatory expectations

Fintech & Ecosystem Risk

Assess risks related to digital products, payments, wallets, APIs, and automation

Monitor third-party and vendor operational risks

Support business continuity, incident response, and operational resilience initiatives

Requirements

• Age range: Typically 25–30 years (or equivalent professional experience)
• 1–3 years of experience in:
• Operational Risk
• Risk Management
• Internal Controls
• Audit or Compliance
• Experience within Fintech, Digital Banking, or Traditional Banking environments
• Bachelor’s degree in Business, Finance, Risk Management, or a related field

Benefits

Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.

Education budget: We believe the learning journey never ends, therefore you will be entitled to an annual education budget to take part in trainings, courses or onsite conferences of your choice.

Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community

Mobility package: When you are joining the b_labs office, we will subsidize your mobility expenses for public transport.

Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.