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Operations Intern
Bolt Technology
Amsterdam1w ago
- Seniority
- Junior
About the role
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<p>We are seeking a customer-focused and detail-oriented Operations Intern to support our Ride-Hailing operations in Netherlands. As an Operations Intern, you will play a crucial role in the daily functions that impact supply growth and compliance.<br><br>This is a <strong data-start="137" data-end="173">full-time internship opportunity</strong>, offering a <strong data-start="186" data-end="218">monthly compensation of €800</strong>. You’ll be joining us <strong data-start="241" data-end="289">on-site at our Amsterdam, Netherlands office</strong> — a great environment for learning, teamwork, and fast-paced collaboration.</p>
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<p><title>About the role:</title></p>
<p><text><br>As an <strong>Operations Intern</strong>, you’ll play a key role in keeping our Netherlands marketplace balanced and growing, ensuring thousands of drivers and riders enjoy seamless experiences every day. You’ll learn how to scale a fast-paced platform, make data-driven decisions, and execute projects that have a visible impact on Bolt’s business.<br></text></p>
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<p> </p>
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<p><title>Main tasks and responsibilities:</title></p>
<p><bulletpoints></p>
<ul>
<li><point>Own key operational workflows across all of Bolt's business operations in the Netherlands.</point></li>
<li><point>Monitor and analyze performance metrics (e.g., supply health, engagement, activation) to find bottlenecks and propose improvements.</point></li>
<li><point>Contribute to local growth initiatives that boost driver supply, reliability, and satisfaction.</point></li>
<li><point>Collaborate with Central Operations, Product, Commerce, and Customer Support to improve tools, processes, and communication.</point></li>
<li><point>Test and optimize new processes, helping us find smarter, faster ways to operate.</point></li>
<li><point>Investigate and solve driver issues across email, chat, and in-person interactions, ensuring empathy and speed in every response.</point></li>
</ul>
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<p><title>About you:</title></p>
<p><bulletpoints></p>
<ul>
<li><point>You’re a student in Business, Economics, Operations, Data Analytics, or a related field.</point></li>
<li><point>You have strong analytical skills and enjoy finding trends and insights in data.</point></li>
<li><point>You’re curious and proactive, not afraid to challenge how things are done.</point></li>
<li><point>You communicate clearly in English and enjoy working with people.</point></li>
<li><point>You’re available 4–5 days per week for at least 5–6 months in Amsterdam.</point></li>
</ul>
<p></bulletpoints></p>
<p><text><br>Experience is great, but what we really look for is drive, curiosity, and ownership. If you’re excited to learn and contribute to one of Europe’s fastest-growing tech companies, we’d love to hear from you!<br></text></p>
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<p><gh-perks></p>
<p><title><strong>Why you’ll love it here:</strong></title></p>
<p><bulletpoints></p>
<ul>
<li><point>Work on real-life projects and gain hands-on experience.</point></li>
<li><point>Play a direct role in shaping the future of mobility.</point></li>
<li><point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point></li>
<li><point>Accelerate your professional growth.</point></li>
<li><point>Enjoy various team events to get to know your colleagues.</point></li>
</ul>
<p></bulletpoints><br><text>*<em>Some perks may differ depending on your location and role.</em></text><br></gh-perks></p>
</div><div class="content-conclusion"><p>#LI-Hybrid</p></div>
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