Operations

About Us

The Role

What You'll Do

• Design and implement scalable processes across GTM, product, and deployment teams
• Own our finance operations including accounts payable/receivable, expense management, and billing procedures
• Build and optimize our internal tools and systems stack
• Manage vendor relationships and contract negotiations
• Drive efficiency in our recruitment process from sourcing to onboarding
• Oversee office operations, including facilities, IT infrastructure, and team events
• Support HR operations including payroll, benefits administration, and employee experience
• Identify and execute on opportunities to improve cross-functional collaboration
• Create documentation and playbooks for key operational processes

• Systems thinkers who can identify inefficiencies and implement scalable solutions
• Self-starters who thrive on bringing order to chaos
• Strong project management skills with ability to drive multiple initiatives simultaneously
• Data-driven approach to measuring operational effectiveness
• Excellence in cross-functional communication and stakeholder management
• Proactive problem-solvers who anticipate needs before they arise

• 2+ years of operations experience, preferably in a high-growth startup
• Track record of building and implementing operational systems from scratch
• Experience with operational tools and systems (HRIS, expense management, project management software)
• Strong analytical skills and comfort working with data
• Excellence in process documentation and knowledge management
• Proven ability to manage multiple stakeholders and competing priorities
• Bachelor's degree or equivalent experience

• Comprehensive Medical, Dental and Vision packages
• 401K plans with matching
• $100 a month in commuter benefits
• Flexible Savings Accounts
• Top-of-the-line laptop and desk equipment