Senior Operations Manager

Bolt Technology

Accra3mo ago

Seniority: Senior

About the role

<gh-intro> <text> <div class="p-rich_text_section">What drives our operations? Our people! We’re looking for an analytical and solutions-driven Senior Operations Manager with excellent leadership and interpersonal skills to help us grow our ride-hailing operations in Ghana.</div> <div class="p-rich_text_section"> </div> </text> </gh-intro> <gh-about-us> <title>About us</title> <text> With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! </text> </gh-about-us> <gh-role-detail> <title>About the role</title> <text> <div class="p-rich_text_section">Your role will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! You will be leading the local operations team and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible and affordable.</div> <div class="p-rich_text_section"> </div> </text> </gh-role-detail> <gh-responsibilities> <title>Main tasks and responsibilities:</title> <bulletpoints> <ul> <li style="font-weight: 400;"><point>Developing strategies to strengthen driver’s value proposition, to continually grow our supply base, performance and retention</point></li> <li style="font-weight: 400;"><point>Managing and supporting the operations team by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind</point></li> <li style="font-weight: 400;"><point>Hands-on supply management - working autonomously and taking initiatives with your team to ensure the best experience for our driver & fleet partners, guiding them through the stages of drivers/fleet acquisition, conversion and activation.</point></li> <li style="font-weight: 400;"><point>Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights</point></li> <li style="font-weight: 400;"><point>Identifying trends, risks and improvement opportunities on a local level that may impact the business.</point></li> <li data-stringify-indent="0" data-stringify-border="0"><point>Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency.</point></li> </ul> </bulletpoints> </gh-responsibilities>   <gh-requirements> <title>About you:</title> <bulletpoints> <ul> <li class="p1"><point>You have 6+ years of experience</point></li> <li style="font-weight: 400;"><point>You have experience managing complex teams</point></li> <li><point>You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English.</point></li> <li style="font-weight: 400;"><point>You have a strong sense of ownership, with a hands-on approach</point></li> <li style="font-weight: 400;"><point>You are highly analytical and have a data-driven mindset with excellent numerical skills</point></li> <li style="font-weight: 400;"><point>You are comfortable with developing analytical and decision frameworks to support your strategies and decisions</point></li> </ul> </bulletpoints> </gh-requirements> </bulletpoints> <text> Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! </text> </gh-requirements> <gh-perks> <title>Why you’ll love it here:</title> <bulletpoints> <ul> <li> <point>Play a direct role in shaping the future of mobility.</point> </li> <li> <point>Impact millions of customers and partners in 600+ cities across 50 countries.</point> </li> <li> <point>Work in fast-moving autonomous teams with some of the smartest people in the world. </point> </li> <li> <point>Accelerate your professional growth with unique career opportunities.</point> </li> <li> <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point> </li> <li> <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork..</point> </li> <li> <point>Take care of your physical and mental health with our wellness perks.</point> </li> </ul> </bulletpoints> <text>*Some perks may differ depending on your location.</text> </gh-perks><div class="content-conclusion">#LI-Hybrid</div>

Perks & benefits

Equity Compensation

747,000+ hidden jobs like this

Bolt Technology and thousands of companies post here first — often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.

Everything Pro unlocks:

Unlimited applications — free stops at 5
Track every application in one place
Apply straight to the source, one click
Save & organize roles you love
Roles pulled from company boards before the big sites

Weekly

$9.99

$4.99/week

For an active search. Cancel anytime.

Get Weekly

Monthly

$24.99

$12.99/month

The smart pick. Save 35% vs weekly.

Get Monthly

Lifetime

$99

$49.99once

Pay once. Every future feature, forever.

Get Lifetime