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Operations Manager

TeleSolv Consulting
Washington$95k–105kOn-site3mo ago
Employment
Full-time

About the role

Responsibilities:

  • Recruit, hire, train, direct, evaluate, and mentor staff across multiple locations.
  • Deliver daily operational updates and disseminate information to personnel at all operating sites.
  • Ensure daily performance goals are met and provide productivity status reports to leadership.
  • Oversee technical and analytical components of the operation to achieve both short‑ and long‑term objectives.
  • Establish unit goals, set priorities, manage deadlines, and allocate personnel based on evolving mission needs.

Skills, Knowledge and Expertise:

  • Expertise in operational oversight within a large-scale, mission-driven environment.
  • Strong analytical skills for evaluating operational performance, customer satisfaction, and procedural effectiveness.
  • Ability to develop and implement operational procedures and policies.
  • Proficiency in assessing and addressing training needs across diverse teams.
  • Demonstrated English reading comprehension.
  • Capability to perform physical tasks including lifting 45 lbs.+, bending, stooping, climbing, and reaching.

Benefits:

Perks & benefits

  • 401k
  • Vision Insurance
  • Paid Time Off
  • Pension Matching

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