Operations Manager - Denver

<div class="content-intro"><p></p> <p><span style="font-weight: 400;"><strong>Company Overview</strong></span></p> <p>At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.</p> <p>Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.</p> <p>Veo has been recognized as one of Fast Company’s Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.</p> <p></p></div><p><strong>Job Summary:</strong></p> <p><span style="font-weight: 400;">Are you a hands-on operations leader with a bias for execution and excellent customer service? Are you excited about helping grow an innovative transportation solution in your very own market?&nbsp; Are you passionate about leading teams? If so, you might be Veo’s next Operations Manager!</span></p> <p><span style="font-weight: 400;">As Veo’s Operations Manager, you'll have the opportunity to help lead our innovative dockless micromobility program. You'll play a vital role in the program’s success by ensuring efficient daily warehouse and field operations, as well as strengthening local partnerships. Above all, it will be your responsibility to increase ridership. Your success will be measured by your ability to drive daily ridership, lead a high performing team, and provide users with exceptional customer service.</span></p> <p><span style="font-weight: 400;">The ideal candidate for this role is someone is who is self-directed with a history of thriving and driving success in fast-paced environments. <strong>This is a fully onsite role.</strong></span></p> <p><strong>Responsibilities</strong><span style="font-weight: 400;">:&nbsp;</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Oversee daily warehouse and field operations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform physical tasks including moving scooters, driving vans, and maintaining scooters</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Set and manage daily routes for hourly associates for fleet deployment and repositioning</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify gaps in hitting operations metrics and develop solutions to fix them</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Recruit and train local team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure operations are in compliance with city agreements and company SOPs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage inventory and ensure parts are ordered&nbsp;&nbsp;</span></li> </ul> <p><strong>Qualifications &amp; Skills:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">At least 1-2 years managing operations in for fleets, warehousing, distribution, delivery, or similar fields.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable lifting 60 lbs routinely&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ownership mindset with a bias for action</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Successful track record prioritizing multiple tasks&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A willingness and ability to work a variety of days and shifts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quantitative decision-making skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional communication</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for the overall goals of dockless bike &amp; scooter sharing and sustainable transportation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Commitment to making your community a better place to live and ride</span></li> </ul> <p><strong>Perks:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Unlimited PTO</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Medical/dental/vision coverage&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k with 3% match</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Opportunity to work in a fast-paced, early-stage technology company</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Veo credits</span></li> </ul> <p>&nbsp;</p> <p>The base salary range for this full-time position is&nbsp;<strong data-stringify-type="bold">$75,000 - $85,000 + Quarterly Performance Bonus + Full Range of Benefits</strong>. Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range.&nbsp;<strong data-stringify-type="bold">Our total compensation package for this role, including salary, bonus potential, ranges from $75,000 - $95,000 per year.&nbsp;</strong>While this is our expected range,&nbsp;<strong data-stringify-type="bold">bonuses for this role are designed to have unlimited upside potential</strong>, so additional earning opportunities may be available.</p> <p>Note: Veo benefit, bonus and stock programs may be subject to eligibility requirements and other terms of the applicable plan or program. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and performance.</p>