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Operations Manager (Korean Speaker)
Hyphen Connect Limited
Hong Kong2mo ago
About the role
<p data-path-to-node="3"><span class="">We are a top-tier global crypto exchange at the forefront of the digital asset revolution.</span><span class=""> As part of our commitment to providing world-class services to our global user base,</span><span class=""> we are aggressively expanding our footprint in South Korea.</span><span class=""> We are seeking a mission-driven </span><strong class="" data-path-to-node="3" data-index-in-node="268">Operations Manager</strong><span class=""> who will act as the operational anchor for our Korean market,</span><span class=""> bridging the gap between our global standards and local market excellence.</span></p>
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<h3 class="" data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">Your Core Responsibilities</strong></h3>
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<p data-path-to-node="6,0,0"><span class="">Oversee the day-to-day operational functions for the South Korean market,</span><span class=""> ensuring all services are localized,</span><span class=""> efficient,</span><span class=""> and compliant with internal standards.</span></p>
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<p data-path-to-node="6,1,0"><span class="">Identify,</span><span class=""> negotiate with,</span><span class=""> and manage relationships with local vendors,</span><span class=""> including payment processors,</span><span class=""> security firms,</span><span class=""> and marketing agencies.</span></p>
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<p data-path-to-node="6,2,0"><span class="">Work closely with the product and marketing teams to ensure our platform and communications resonate with the Korean user base while maintaining our global brand identity.</span></p>
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<p data-path-to-node="6,3,0"><span class="">Manage the operational setup of local presence,</span><span class=""> including office management,</span><span class=""> local equipment procurement,</span><span class=""> and administrative workflows.</span></p>
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<p data-path-to-node="6,4,0"><span class="">Continuously evaluate and improve operational workflows to increase efficiency and reduce friction for our Korean users.</span></p>
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<h3 class="" data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">Who You Are</strong></h3>
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<p data-path-to-node="9,0,0"><span class="">You have a deep understanding of the South Korean business landscape,</span><span class=""> consumer culture,</span><span class=""> and operational norms.</span></p>
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<p data-path-to-node="9,1,0"><span class="">You know how to build and leverage vendor relationships to get the best outcomes for the organization.</span></p>
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<p data-path-to-node="9,2,0"><span class="">You are comfortable working in a fast-paced,</span><span class=""> international environment and can effectively translate global objectives into local action.</span></p>
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<p data-path-to-node="9,3,0"><span class="">You enjoy building processes from the ground up and have a "get things done" mindset.</span></p>
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<h3 class="" data-path-to-node="11"><strong data-path-to-node="11" data-index-in-node="0">Requirements</strong></h3>
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<p data-path-to-node="12,0,0"><strong class="" data-path-to-node="12,0,0" data-index-in-node="0">3+ years</strong><span class=""> of experience in </span><strong class="" data-path-to-node="12,0,0" data-index-in-node="26">operations management</strong><span class="">,</span><span class=""> vendor relations,</span><span class=""> or a similar role within a high-growth tech environment.</span></p>
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<p data-path-to-node="12,1,0"><strong class="" data-path-to-node="12,1,0" data-index-in-node="0">Native-level Korean</strong><span class=""> fluency (written and spoken) and professional-level English.</span></p>
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<p data-path-to-node="12,2,0"><span class="">Proven track record of managing complex projects and external partnerships in the South Korean market.</span></p>
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<p data-path-to-node="12,3,0"><span class="">Prior experience in the </span><strong class="" data-path-to-node="12,3,0" data-index-in-node="24">fintech or cryptocurrency</strong><span class=""> industry is highly preferred.</span></p>
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<p data-path-to-node="12,4,0">Strong problem-solving skills and the ability to work independently in a remote or hybrid setting.</p>
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