Operations Officer / Senior Operations Officer

Responsibilities

•    Oversee daily MPF operations, including member onboarding, contributions, investment directives, transfers, and withdrawals, ensuring precision and adherence to established digital workflows. 
•    Prepare and streamline meeting materials for internal and external engagements, facilitating effective follow-ups to ensure optimal coordination. 
•    Conduct User Acceptance Testing (UAT) for our systems, pinpointing issues and collaborating with tech teams to enhance system functionality. 
•    Tackle ad-hoc projects and tasks with agility and a proactive mindset, embracing challenges as opportunities for improvement.

 

Requirements

•    Fresh graduates are encouraged to apply!
•    1-3 years of experience in the pension or financial sectors is advantageous but not essential.
•    A bachelor’s degree or an equivalent blend of education and experience is preferred.
•    Strong interest in digital tools and technologies, and experience in in-house system migration projects would be an advantage. 
•    Exceptional attention to detail with the ability to juggle multiple priorities in a fast-paced environment.
•    Strong analytical, interpersonal, and communication skills.
•    Proficiency in both spoken and written Chinese and English at a business level is essential.
•    Digital-savvy mindset, capable of conceptualizing complicated ideas and communicating effectively with technical teams.
•    Candidates with more extensive experience may be considered for the Senior Executive, Operations role.