Operations & Sales Execution Lead

Key Responsibilities

• • Manage sales pipeline operations—ensure timely follow-up with prospects and clients.
  • Coordinate with sales and marketing teams to support lead nurturing and client onboarding.
  • Prepare and deliver sales reports and performance metrics.

• • Execute and optimize existing operational playbooks for order processing, scheduling, and customer support.
  • Oversee project timelines, ensuring deliverables are met on time and within budget.
  • Act as a liaison between internal teams and customers to resolve issues quickly.

• • Maintain strong relationships with clients and partners; ensure high satisfaction.
  • Support the implementation of client onboarding and training processes.

• • Identify gaps in processes and recommend improvements for efficiency and scalability.

Qualifications

• Experience: 3+ years in operations, sales operations, or related roles (preferably in medical sales, services, or technology, but not required).
• Experience working with Organ Procurement Organizations (OPOs), Transplant Centers or Hospitals is preferred but not a requirement

• • Strong organizational skills with the ability to manage multiple priorities.
  • Excellent communication and interpersonal skills—comfortable engaging with clients and teams.
  • Familiarity with CRM systems and basic project management tools.

• • Execution-oriented—gets things done with precision.
  • Personable and approachable—enjoys working with people.
  • Process-driven with the flexibility to adapt and improve workflows.

• • Competitive salary and benefits
  • Opportunities for career growth in an innovative aerospace environment
  • Ability to make the world a better place
  • A collaborative and safety-focused work culture