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Operations Specialist
Bolt Technology
Kuala Lumpur2w ago
About the role
<p><span style="font-weight: 400;"><gh-intro></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><text></span></p>
<div class="p-rich_text_section">What drives our operations? Our people! We’re looking for an analytical and solutions-driven <strong data-stringify-type="bold">Operations Specialist</strong> with excellent leadership and interpersonal skills to help us grow our ride-hailing operations in Kuala Lumpur, Malaysia.</div>
<p><span style="font-weight: 400;"></text></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"></gh-intro></span></p>
<p><span style="font-weight: 400;"><gh-about-us></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><title></span><strong>About us</strong><span style="font-weight: 400;"></title></span></p>
<p><span style="font-weight: 400;"><text></span></p>
<p>With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.<br><br>We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.<br><br>Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!</p>
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<p><span style="font-weight: 400;"></gh-about-us></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><gh-role-detail></span></p>
<p><span style="font-weight: 400;"><title></span><strong>About the role</strong><span style="font-weight: 400;"></title></span></p>
<p><span style="font-weight: 400;"><text></span></p>
<div class="p-rich_text_section">
<p>This role offers a direct and tangible impact on local operations, contributing significantly to business growth through achieving supply milestones and key metrics.</p>
<p>If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!</p>
</div>
<div class="p-rich_text_section"> </div>
<p><span style="font-weight: 400;"></text></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"></gh-role-detail></span><span style="font-weight: 400;"><br><br></span></p>
<p><span style="font-weight: 400;"><gh-responsibilities></span></p>
<p><span style="font-weight: 400;"><title></span><strong>Main tasks and responsibilities:</strong><span style="font-weight: 400;"></title></span></p>
<p><bulletpoints></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;"><point>Create and Optimize Processes: Identify the most efficient ways to run operations</span><span style="font-weight: 400;">.</span><span style="font-weight: 400;"></point></span></li>
<li><span style="font-weight: 400;"><point>C</span>ollaborate: Work with local operations and HQ teams to streamline processes and suggest improvements.<span style="font-weight: 400;"></point></span></li>
<li><span style="font-weight: 400;"><point>Supply Management: Manage the driver acquisition, conversion, and activation processes autonomously</span><span style="font-weight: 400;">.</span><span style="font-weight: 400;"></point></span></li>
<li><span style="font-weight: 400;"><point>Data Analysis: Monitor supply performance, quality, and city operations metrics to ensure solid supply coverage and utilization</span><span style="font-weight: 400;">.</span><span style="font-weight: 400;"></point></span></li>
<li><span style="font-weight: 400;"><point>Strategy Development: Develop and execute strategies to increase operational efficiency and solve operational challenges</span>.<span style="font-weight: 400;"></point></span></li>
<li><span style="font-weight: 400;"><point>Partnership Building: Form bonds with local businesses to enhance demand and support supply growth.</span><span style="font-weight: 400;"></point></span></li>
</ul>
<p></bulletpoints><br></gh-responsibilities></p>
<p><gh-requirements></p>
<p><title><strong>About you:</strong></title></p>
<p><bulletpoints></p>
<ul>
<li>
<p class="p1"><point>You have 4+ years of experience in Operations, Startup, or other relevant organizations, ideally with experience in analytical tasks</point></p>
</li>
<li>
<p class="p1"><point>You are a strong collaborator with excellent communication skills (both verbal and written) in English and Malay</point></p>
</li>
<li>
<p class="p1"><point>You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, and you have hands-on operational skills</point></p>
</li>
<li>
<p class="p1"><point>You have a strong motivation to solve problems creatively and efficiently</point></p>
</li>
<li>
<p class="p1"><point>You thrive in a fast-paced environment</point></p>
</li>
<li>
<p class="p1"><point>You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth</point></p>
</li>
</ul>
<p></bulletpoints></p>
<p><text></p>
<p>Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!<br></text><br></gh-requirements></p>
<p> </p>
<p><gh-perks></p>
<p><title><strong>Why you’ll love it here:</strong></title></p>
<p><bulletpoints></p>
<ul>
<li><point>Play a direct role in shaping the future of mobility.</point></li>
<li><point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point></li>
<li><point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point></li>
<li><point>Accelerate your professional growth with unique career opportunities.</point></li>
<li><point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point></li>
<li><point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point></li>
<li><point>Take care of your physical and mental health with our wellness perks.</point></li>
</ul>
<p></bulletpoints><br><text>*<em>Some perks may differ depending on your location.</em></text><br></gh-perks></p><div class="content-conclusion"><p>#LI-Hybrid</p></div>
Perks & benefits
- Equity Compensation
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