Back to all jobs
About the role
<p><span style="font-size: 10pt;"><strong><span data-contrast="auto">Overview</span></strong><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 10pt;"><span data-contrast="auto">The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. </span><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 10pt;"><strong><span data-contrast="auto">Who We Are: </span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;"><span data-contrast="auto">Team-oriented and collaborative</span> </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Hard-working professionals who strive for excellence </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint<span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 10pt;"><strong><span data-contrast="auto">What YOU will own:</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;"><span data-contrast="auto">Coordinate with advisors and clients to confirm telephone consultations</span> </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Leave messages and follow up with Advisors to expedite scheduling projects </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Maintain an updated status of client telephone consultations </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Communicate with advisors and convince them to participate phone consultations </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Qualify Advisors via questionnaire to confirm if they are appropriate for consultations </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Understand and interpret client compliance restrictions and proactively apply them in advisor communications </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Follow multiple work streams to help Project Managers track progress on projects </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Assist with ad-hoc requests<span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 10pt;"><strong><span data-contrast="auto">Experience YOU will bring:</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;"><span data-contrast="auto">1-3 years of previous work experience dealing in a high call volume environment</span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 10pt;"><strong><span data-contrast="auto">Skills YOU will bring:</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;"><span data-contrast="auto">Attention to detail and excellent follow-up skills required</span> </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Strong aptitude for developing systems of organization </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Excellent time management skills and able to multi-task </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Ability to work as part of an international team and independently </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Excellent sense of urgency and responsiveness<span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 10pt;"><strong><span data-contrast="auto">WHAT WE OFFER:</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;"><span data-contrast="auto">You will also be eligible for the following benefits:</span> </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Gain opportunities to master core career skills, including multi-tasking, interpersonal skills, time management, and more. </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Gain extensive exposure to new industries and hot topics and interact with experts in different industries. </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Strong team support, comprehensive training plans, and targeted mentorship to ensure your career advancement. </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Medical coverage, central office location, competitive salary, and young and interesting working atmosphere. </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Development opportunities through the LinkedIn Learning platform. </span></li>
<li style="font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 10pt;">Free snacks, fruits, and drinks in the company pantry also other social events.<span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 10pt;"><strong><span data-contrast="auto">About Guidepoint: </span></strong><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 10pt;"><span data-contrast="auto">Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. </span><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 10pt;"><span data-contrast="auto">Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. </span><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 10pt;"><span data-contrast="auto">At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. </span><span data-ccp-props="{}"> </span></span></p>
<p><span style="color: rgba(0, 0, 0, 0.6); font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif; font-size: 10pt; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px; float: none; display: inline !important;">#LI-VZ1</span></p>
<p><span style="color: rgba(0, 0, 0, 0.6); font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif; font-size: 10pt; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px; float: none; display: inline !important;">#LI-onsite</span></p>
<p> </p>
Perks & benefits
- Medical Insurance
753,000+ hidden jobs like this
Guidepoint and thousands of companies post here first — often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.
Everything Pro unlocks:
- Unlimited applications — free stops at 5
- Track every application in one place
- Apply straight to the source, one click
- Save & organize roles you love
- Roles pulled from company boards before the big sites
