Operations Specialist

Key Responsibilities

• You independently carry out functional tests on newly arrived bikes to review their condition
• You carefully document all bike components to ensure complete and accurate information - if you don't know much about bikes, don't worry, you will learn!
• You thoroughly clean and prepare the bikes once they have been repaired
• You take high-quality photos of the bikes in a dedicated photo station 
• You ensure high quality standards by preparing the bikes to be shipped to our customer: inspect the bikes to ensure they are in perfect condition, protect them, and coordinate the shipments with our logistics partners
• You keep track of inventory levels of bikes and packaging material to ensure data accuracy
• You become an essential part of our team and bring in ideas to improve our processes 
• You lead a team of Ops Specialists: guide them through the day, help prioritise and achieve the targets

Skills, Knowledge and Expertise

• You have previous experience as a logistics employee, warehouse specialist or warehouse manager (not a must, but a good to have!)
• You enjoy working in a team and communicate clearly with your colleagues to ensure a smooth workflow
• You work independently and solve issues proactively
• You have previous experience in leading teams (not a must, but a plus!)
• You are motivated by the idea of making a meaningful contribution to sustainable mobility 
• You are physically fit - bikes are heavy so it is important that you are prepared to lift them and carry weights
• You feel confident in using digital tools and you are able to communicate well in English

Benefits

• Being part of a fast-growing startup right from the start
• Competitive fixed monthly salary with additional benefits (incl. discount on Upway bikes)
• Performance evaluation and the chance for a promotion every six months
• Regulated working hours (Monday-Friday) and overtime is paid out monthly
• 27 days vacation 
• No weekend nor public holidays work
• Free fruit, coffee, tea and snacks