Operations Specialist, Supply & Growth

<p>&lt;/text&gt; &lt;/gh-intro&gt; &lt;gh-about-us&gt; &lt;title&gt;About us&lt;/title&gt; &lt;text&gt;</p> <p data-start="341" data-end="497">With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.</p> <p data-start="499" data-end="685">We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.</p> <p data-start="687" data-end="791">Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!</p> <p>&lt;/text&gt; &lt;/gh-about-us&gt; &lt;gh-role-detail&gt; &lt;title&gt;About the role&lt;/title&gt; &lt;text&gt;</p> <p data-start="885" data-end="1086">About the Role<br data-start="899" data-end="902">We are looking for an Operations Specialist to join our Supply &amp; Growth squad in Lithuania. In this role, you will be the engine behind our supply acquisition and engagement efforts.</p> <p data-start="1088" data-end="1403">You will have a direct, tangible impact on our daily operations, ensuring that our growth programs are executed with precision. We need someone who is as comfortable diving into a conversion funnel as they are speaking with independent partner drivers on the ground to understand their challenges and motivations.</p> <p data-start="1405" data-end="1652">Reporting to the Supply &amp; Growth Operations Manager, you will execute the programs and processes that drive our supply-side growth. Your primary focus will be on the end-to-end acquisition funnel—onboarding new partners and keeping them engaged.</p> <p data-start="1654" data-end="1835">This is a hands-on, high-ownership role. You will be responsible for reading funnel indicators, identifying where partners are dropping off, and taking immediate action to fix it.</p> <p data-start="1837" data-end="2038">This position requires a rare mix of analytical thinking and interpersonal skill; you will spend your time both behind a screen analyzing performance and in the field gathering ground-level insights.</p> <p data-start="2040" data-end="2237">Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 3000€ to 3600€ and will depend on your skills, knowledge, and experience.</p> <p>&lt;/text&gt; &lt;/gh-role-detail&gt; &lt;gh-responsibilities&gt; &lt;title&gt;Your daily adventures will include:&lt;/title&gt; &lt;bulletpoints&gt;</p> <ul> <li data-start="2368" data-end="3863">&lt;point&gt;Funnel Ownership: Monitor and analyze the partner acquisition funnel in real-time. You will identify conversion drop-offs and take decisive action to address them without waiting for direction.&lt;/point&gt;</li> <li data-start="2368" data-end="3863">&lt;point&gt;Process &amp; Tool Optimization: Build and improve the operational infrastructure that supports our programs—from lead tracking and conversion workflows to performance reporting.&lt;/point&gt;</li> <li data-start="2368" data-end="3863">&lt;point&gt;Field Engagement: Engage directly with independent partner drivers to gather feedback and understand friction points. You will act as a credible and persuasive ambassador for Bolt’s programs.&lt;/point&gt;</li> <li data-start="2368" data-end="3863">&lt;point&gt;Partner Management: Cultivate trust-based relationships with external partners, acting as their primary operational contact and ensuring that all parties deliver on their commitments.&lt;/point&gt;</li> <li data-start="2368" data-end="3863">&lt;point&gt;Team Oversight: Manage outsourced teams, setting clear productivity indicators and evaluating their effectiveness in hitting acquisition targets.&lt;/point&gt;</li> <li data-start="2368" data-end="3863">&lt;point&gt;Driver Value Proposition: Support the development of local initiatives that strengthen our offering to partners and improve long-term retention.&lt;/point&gt;<br data-start="3503" data-end="3506">&lt;point&gt;Performance Tracking: Set up and monitor key performance indicators (KPIs). You will proactively surface opportunities and flag operational risks before they impact our growth.&lt;/point&gt;</li> <li data-start="2368" data-end="3863">&lt;point&gt;Competitive Intelligence: Monitor competitor activity and collect benchmark data to ensure our offering remains the most compelling in the market.&lt;/point&gt;</li> </ul> <p>&lt;/bulletpoints&gt; &lt;/gh-responsibilities&gt; &lt;gh-requirements&gt; &lt;title&gt;About you:&lt;/title&gt; &lt;bulletpoints&gt;</p> <ul> <li data-start="3978" data-end="5065">&lt;point&gt;Experience: 2+ years in an operations role, preferably in a fast-paced environment where you’ve had to balance ground-level execution with analytical review.&lt;/point&gt;</li> <li data-start="3978" data-end="5065">&lt;point&gt;Communication: Fluent in Lithuanian and English. You are a natural communicator who can adapt your style whether you are presenting a data report or speaking with a skeptical partner at one of our hubs.&lt;/point&gt;</li> <li data-start="3978" data-end="5065">&lt;point&gt;Analytical Skills: Strong numerical skills and high proficiency in Google Suite (Sheets/Docs). You are confident using data to inform your daily actions.&lt;/point&gt;</li> <li data-start="3978" data-end="5065">&lt;point&gt;Proactive Mindset: You are "street-smart" and resourceful. You don’t need a playbook for every situation—when a process isn't working, you find a way to fix it.&lt;/point&gt;</li> <li data-start="3978" data-end="5065">&lt;point&gt;Hands-on Ownership: You hold yourself accountable for results, not just tasks. No job is too small if it helps us hit our growth targets or improves the partner experience.&lt;/point&gt;</li> <li data-start="3978" data-end="5065">&lt;point&gt;Adaptability: You thrive in a role that changes daily, moving between office-based analytical work and field-based engagement with ease.&lt;/point&gt;</li> </ul> <p>&lt;/bulletpoints&gt; &lt;/gh-requirements&gt; &lt;gh-perks&gt; &lt;title&gt;Why you’ll love it here:&lt;/title&gt; &lt;bulletpoints&gt;</p> <p data-start="5183" data-end="5784">&lt;point&gt;Play a direct role in shaping the future of mobility.&lt;/point&gt;<br data-start="5251" data-end="5254">&lt;point&gt;Impact millions of customers and partners in 600+ cities across 50 countries.&lt;/point&gt;<br data-start="5346" data-end="5349">&lt;point&gt;Work in fast-moving autonomous teams with some of the smartest people in the world.&lt;/point&gt;<br data-start="5447" data-end="5450">&lt;point&gt;Accelerate your professional growth with unique career opportunities.&lt;/point&gt;<br data-start="5534" data-end="5537">&lt;point&gt;Get a rewarding salary package that lets you focus on doing your best work.&lt;/point&gt;<br data-start="5627" data-end="5630">&lt;point&gt;Enjoy the flexibility of working in a hybrid mode.&lt;/point&gt;<br data-start="5695" data-end="5698">&lt;point&gt;Take care of your physical and mental health with our wellness perks.&lt;/point&gt;</p> <p>&lt;/bulletpoints&gt;</p> <p data-start="5805" data-end="5870">&lt;text&gt;*Some perks may differ depending on your location.&lt;/text&gt;</p> <p>&lt;/gh-perks&gt;</p><div class="content-conclusion"><p>#LI-Hybrid</p></div>