Operations Support Specialist

Operations Support Specialist

The Operations Support Specialist is responsible for assisting and supporting all operational functions at the assigned location that facilitate the maximization of resources to achieve customer satisfaction, schedule adherence, and productivity goals

Essential Functions

• Proper implementation of VSP’s Quality Management System
• Fabricate finished gaskets from various materials with Computer Numerical Control (CNC) manufacturing equipment and/or by hand efficiently and with maximum utilization of material
• Perform weekly and monthly routine maintenance on machines and equipment used
• Receive, document, and fill orders in accordance with sales/purchase order (pick, pull, pack and ship)
• Ensure that the finished product meets all quality standards as specified in the VSP Quality Management System and/or customer order
• Verify and inspect shipments from vendors for quality/damage, correct packing list information, proper materials/dimensions, etc.
• Match pack lists with purchase orders for receipt processing in MAS
• Perform cycle counts to confirm and determine stock status
• Maintain established inventory stocking levels including ordering, receiving, and restocking of both finished goods and raw materials
• Informing Director of Purchasing and Inventory or designee whenever an inventory discrepancy is discovered, or when the inventory of a particular material or shop supply is running low
• Identify customer orders due to ship and validate the deliverability of said orders
• Attach appropriate labels, tags, and information to products and packages ensuring that all products are properly and accurately labeled
• Provide accurate delivery and shipment tracking information
• Deliver finished products to customers (direct to customers and/or stores)
• Commit daily shipments in MAS and scan completed orders to “VSP folders”
• Operate a fork truck and/or hand truck to move material both in plant and to/from trucks
• Support customers and outside sales representatives through field service activities, including customer visits, inventory management support, order status communication, delivery coordination, product identification, and resolution of operational issues. Act as a liaison between customers, sales, and operations to ensure timely and effective service.
• Work in a safe manner that protects and promotes the health and well-being of the employees and the environment
• Adheres to all company Health, Safety, and Environmental policies and procedures as outlined in the VSP Health & Safety Manual. Actively contributes to maintaining a safe, compliant, and environmentally responsible workplace in alignment with VSP standards
• Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness

Experience / Education

• High School Diploma or equivalent
• Experience and/or training related to the job functions
• Must possess a valid driver’s license
• Must possess or be able to obtain a Transportation Worker Identification Credential (TWIC) card 
• Experience or training related to job function (Preferred)
• CNC manufacturing equipment experience (Preferred)
  

VSP Technologies provides equal opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, marital status, political affiliation or veteran status. For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process may request assistance by contacting Human Resources at 804-668-1026.

Job Type: Full-time, Monday–Friday.  The work hours will be determined based on the assigned facility.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Benefits:

• 401(k) plus company match
• Health, Dental, and Vision Insurance
• Short- & Long-Term Disability
• Life Insurance
• Paid time off
• Paid Holidays
• Tuition reimbursement