Opernations Floor Leader - Stanford

<p><span style="font-weight: 400;">At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.</span></p> <p><span style="font-weight: 400;">This role is responsible for leading a team that embodies the Everlane ethos and delivers best-in-class store experience.&nbsp; You are most enthusiastic about the impact you have on someone’s experience while in our store. You foster a friendly, warm environment for people to thrive in. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are resourceful and a problem-solver - you find joy in searching for the answers. You demonstrate curiosity and enjoy learning and supporting all aspects of the business. You are goal-oriented and thrive on exceeding individual and team results while having fun doing it. You are a great communicator and work closely with your store leadership team to bolster team engagement, drive business results and sharpen their business acumen.</span></p> <p><strong>As a Floor Leader, you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Make timely and effective decisions that balance team goals and fosters a customer-focused environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create a sense of urgency in your team for achieving results and eliminate obstacles that affect performance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create a climate where people are motivated to do their best to help your store achieve its objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Use a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses to have a greater contribution to your team</span></li> </ul> <p><strong>Your day to day:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead your team to ensure our service model comes to life in-store&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Zone, prioritize and delegate tasks for team members in zones based on the needs of the business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform hourly reads and update the team on current business goals and results</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Celebrate successes and share recognition within the team when results are achieved</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Share business results and anecdotal feedback with the leadership team</span></li> </ul> <p><span style="font-weight: 400;"><strong>Back Of House Organization:</strong><br>• Maintain a clean and organized stockroom that is easy to navigate while protecting key items closest to the sales floor<br>• Oversee the stockroom operations and hold the team accountable to meet productivity goals<br>• Support supply procurement and ensure appropriate on-hand quantities.<br>• In charge of store technology, inclusive of device maintenance and team communication and training.</span></p> <p><span style="font-weight: 400;"><br><strong>Inventory Management:</strong><br>• Support inventory integrity through managing inbound and outbound transfers, performing weekly cycle counts, and<br>send-outs. Follow procedures for damages, donations, returns, and other product issues that could jeopardize<br>inventory integrity<br>• Share feedback on inventory-related issues<br>• Support in-store replenishment and size integrity on the shop floor, and communicates sell through concerns as<br>necessary.</span></p> <p><span style="font-weight: 400;"><br><strong>Product Expert:</strong><br>• Support monthly product flow, visual adjustments, and in-store signage.<br>• Support the maintenance of the store’s presentation standards and leads the applicable training<br>• Responsible for being our in-store product expert; train Team Members on new launch details, hero/superhero<br>products, design inspiration and suggest ways to style</span></p> <p><strong>We’d love to hear from you if you have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">1-2 years of leadership experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong written and verbal communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to work closely and effectively with the rest of your store leadership team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong organization skills and are excited about the details</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A proven track record of hiring, leading and developing effective store teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A fan of Everlane, our product, and our values</span></li> </ul> <p><span style="font-weight: 400;">&nbsp;</span></p> <p><strong>What is expected of you</strong><span style="font-weight: 400;">:&nbsp;</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must regularly move around all areas of the store and be accessible to customers</span></li> </ul> <p><span style="font-weight: 400;">&nbsp;</span></p> <p><strong>The Fine Print:</strong></p> <p><span style="font-weight: 400;">At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $23 - $32.&nbsp;</span></p> <p><span style="font-weight: 400;">As part of our commitment to health and safety for our teams, we’re taking a responsible approach to creating the safest working environment we can.&nbsp;</span></p> <p><span style="font-weight: 400;">Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. &nbsp;This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. &nbsp;Full details of expectations and responsibilities will be provided upon hire.</span></p> <p><span style="font-weight: 400;">Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our<a href="https://www.everlane.com/privacy"> Privacy Policy</a>.</span></p>