Senior Ops Manager — Health and Fitness | $2.5k Monthly

<h2>BioCheffing- Clean Meals for Your Health and Biology</h2> <p>Biospan offers BioCheffing across the US, UK, EU and UAE. This is a luxury nutrition service where you get a private chef in your home, organic clean ingredients and nutrition support. We make personalised healthy food for people.</p> <h2 data-start="374" data-end="397">Why we're hiring</h2> <p data-start="398" data-end="650">We’re scaling. That means more clients to look after, more chefs to schedule, and cash that needs to move cleanly. We’re hiring a hands-on operator to keep the day-to-day tight: <strong data-start="576" data-end="649">customers happy, chefs organised, billing correct, and processes calm</strong>.</p> <h2 data-start="461" data-end="478">What you’ll do</h2> <ul data-start="479" data-end="1038"> <li data-start="479" data-end="562"> <p data-start="481" data-end="562"><strong data-start="481" data-end="498">Customer and chef ops:</strong> handle inbox/WhatsApp, onboarding, de-escalate issues, keep updates crisp</p> </li> <li data-start="563" data-end="635"> <p data-start="565" data-end="635"><strong data-start="565" data-end="586">Recruitment flow:</strong> source, screen, schedule trials, onboard chefs (and staff)</p> </li> <li data-start="636" data-end="721"> <p data-start="638" data-end="721"><strong data-start="638" data-end="666">Billing &amp; finance admin:</strong> invoice runs, refunds/credits, weekly reconciliation</p> </li> <li data-start="722" data-end="810"> <p data-start="724" data-end="810"><strong data-start="724" data-end="746">Light automations:</strong> maintain and create simple <strong data-start="763" data-end="777">n8n/Zapier</strong> flows</p> </li> <li data-start="811" data-end="880"> <p data-start="813" data-end="880"><strong data-start="813" data-end="834">Compliance admin:</strong> NDAs, contractor packs, KYC/IDs, background checks, sales tax management, tidy files</p> </li> <li data-start="967" data-end="1038"> <p data-start="969" data-end="1038"><strong data-start="969" data-end="990">Process building:</strong> creating SOP's and improving company-wide processes</p> </li> </ul> <h2 data-start="1040" data-end="1060">You’ll fit if you</h2> <ul data-start="1061" data-end="1408"> <li data-start="1061" data-end="1133"> <p data-start="1063" data-end="1133">Have <strong data-start="1068" data-end="1095">5–8 years in operations</strong>, including <strong data-start="1107" data-end="1120">team lead</strong> experience</p> </li> <li data-start="1134" data-end="1196"> <p data-start="1136" data-end="1196">Are confident with&nbsp;<strong data-start="1155" data-end="1181">Xero/Zoho CRM</strong>&nbsp;(or similar)</p> </li> <li data-start="1197" data-end="1246"> <p data-start="1199" data-end="1246">Have run <strong data-start="1208" data-end="1233">recruitment and operations pipelines</strong> end-to-end</p> </li> <li data-start="1247" data-end="1334"> <p data-start="1249" data-end="1334">Are comfortable with technology and automations</p> </li> <li data-start="1335" data-end="1408"> <p data-start="1337" data-end="1408">Communicate clearly, stay calm, and don’t mind getting your hands dirty</p> </li> </ul> <p data-start="1410" data-end="1525"><strong data-start="1410" data-end="1427">Nice to have:</strong> health/nutrition, hospitality or staffing background; Looker Studio, Xero, basic SQL/Apps Script.</p> <h2 data-start="1527" data-end="1546">Location &amp; hours</h2> <ul data-start="1547" data-end="1661"> <li data-start="1547" data-end="1580"> <p data-start="1549" data-end="1580"><strong data-start="1549" data-end="1578">Remote (Philippines)</strong></p> </li> <li data-start="1581" data-end="1661"> <p data-start="1583" data-end="1661">Core: <strong>17</strong><strong data-start="1589" data-end="1607">:00–01:00 PH</strong> (UK overlap) + occasional late shift for US spillover</p> </li> </ul> <h2 data-start="1663" data-end="1686">Pay &amp; benefits (USD)</h2> <ul data-start="1687" data-end="1860"> <li data-start="1687" data-end="1726"> <p data-start="1689" data-end="1726"><strong data-start="1689" data-end="1698">Base:</strong> $<strong data-start="1699" data-end="1724">2500 / month</strong></p> </li> <li data-start="1727" data-end="1809"> <p data-start="1729" data-end="1809"><strong data-start="1729" data-end="1739">Perks:</strong> 13th-month pay (PH), HMO after probation</p> </li> </ul> <h2 data-start="1862" data-end="1889">How to apply (3 minutes)</h2> <ol data-start="1890" data-end="1980"> <li data-start="1890" data-end="1923"> <p data-start="1893" data-end="1923"><strong data-start="1893" data-end="1907">Fill our short form</strong> (5 questions)</p> </li> <li data-start="1924" data-end="1941"> <p data-start="1927" data-end="1941"><strong data-start="1927" data-end="1933">Upload your CV</strong>&nbsp;</p> </li> <li data-start="1942" data-end="1980"> <p data-start="1945" data-end="1980"><strong data-start="1945" data-end="1957">Optional</strong> Cover Letter</p> </li> </ol> <p>&nbsp;</p>