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Order Processing/ Customer Service Executive
ipd
Colombo 05On-site1y ago
- Employment
- Full-time
About the role
KEY RESPONSIBILITIES:
- Required to process sales orders and returns in a timely and accurate manner
- Attend to inquiries & process quotes according to customer requirements
- Liaise with Australian counterparts to advise customers of the estimated time of arrival for logged orders
- Provide necessary product and service-related information to customers
QUALIFICATIONS & SKILLS/REQUIREMENTS:
- Minimum 2 years of working experience in BPO/Customer Service/Operation
- Outstanding written and verbal communication skills
- Good knowledge of Electrical/Industrial products would be an added advantage
- Willing to work according to the Australian calendar and Australian working hours
WHAT WE OFFER YOU:
- An attractive remuneration package.
- A friendly and flexible work environment.
- A good work-life balance.
- Enhance your skills through direct involvement with international standards and practices.
- Gain international exposure through collaboration with experienced Australian teams.
- Opportunities for professional growth and development.
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