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OTR Brokerage Operations Specialist

geniezipusa

Duluth3mo ago

About the role

<p>&nbsp;</p> <p>Responsibilities:</p> <ul> <li> <p data-start="99" data-end="135"><strong data-start="99" data-end="133">1. Fleet Dispatching &amp; Routing</strong></p> <ul data-start="136" data-end="362"> <li data-start="136" data-end="258"> <p data-start="138" data-end="258">Assign freight to OTR drivers based on equipment availability, driver Hours of Service (HOS), and customer priorities.</p> </li> <li data-start="259" data-end="362"> <p data-start="261" data-end="362">Coordinate pickup and delivery appointments with shippers and receivers to ensure schedule alignment.</p> </li> </ul> <p data-start="364" data-end="405"><strong data-start="364" data-end="403">2. Real-Time Operational Monitoring</strong></p> <ul data-start="406" data-end="799"> <li data-start="406" data-end="555"> <p data-start="408" data-end="555">Monitor and track shipments through TMS (Transportation Management Systems) and ELD (Electronic Logging Devices) to maintain on-time performance.</p> </li> <li data-start="556" data-end="715"> <p data-start="558" data-end="715">Proactively identify and address potential disruptions such as weather, traffic congestion, or mechanical issues, implementing contingency plans as needed.</p> </li> <li data-start="716" data-end="799"> <p data-start="718" data-end="799">Provide timely and accurate status updates to customers and internal sales teams.</p> </li> </ul> <p data-start="801" data-end="849"><strong data-start="801" data-end="847">3. Relationship Management &amp; Communication</strong></p> <ul data-start="850" data-end="1104"> <li data-start="850" data-end="991"> <p data-start="852" data-end="991">Serve as the primary point of contact and advocate for OTR drivers, supporting roadside issues, route planning, and schedule adjustments.</p> </li> <li data-start="992" data-end="1104"> <p data-start="994" data-end="1104">Negotiate rates and secure capacity with third-party carriers or brokers when additional coverage is required.</p> </li> </ul> </li> </ul> <p>Qualifications:</p> <ul> <li>Experience: Entry level to 5 years of experience (OTR, Logistics, Freight Forwarding experience preferred) .</li> <li>Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.</li> <li>Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office applications.</li> <li>Work Schedule Flexibility: Ability to work weekends as required based on business needs and workload.</li> </ul> <p>&nbsp;</p>

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