Parking Attendants - Ottawa Civic Hospital ( Part Time )

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner. 
• Act as traffic controller to direct incoming guests to available parking spaces. 
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces. 
• Ensure vehicles are parked according to lot layout, spacing, and site instructions 
• Distribute parking validation instructions or signage information when applicable 
• Adjust cones, barriers, and directional signage as needed 
• Control traffic at entrances and exits as needed 
• Monitor pedestrian crossings and ensure safe vehicle-pedestrian interaction 
• Provide assistance to guests who have forgotten where they parked. 
• Pick up litter, debris, or objects that could damage vehicles or cause hazards 
• Assist with seasonal tasks (rain prep, heat precautions, storm readiness) 
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary. 
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead. 
• Follow established safety protocols at all times. 
• Communicate professionally at all times with guests, clients, and teammates. 

Skills, Knowledge and Expertise

• Basic problem-solving skills and attention to detail 
• Ability to follow safety procedures and report hazards   
• Excellent customer service and communication skills 
• Ability to verbally communicate with guests 
• Previous customer service experience, preferred  

• At least 18 years of age 
• Fluently Bilingual - English and French
• Ability to work flexible schedules, including nights, weekends, holidays, and special events 
• Must successfully pass a background check, in accordance with company policy and applicable laws 
• Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law  

• Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift 
• Stand for extended periods of time, sometimes for entire duration of shift  

• Work is performed outdoors for extended periods of time including up to the entire duration of shift. 
• Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes  

Benefits

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).