Partner Content Governance Lead

<div class="content-intro"><p>We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.</p> <p>This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.</p></div><p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>THE ROLE</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif;">We are seeking a highly organized, systems-oriented, and AI-savvy&nbsp;<strong>Partner Content Governance Lead</strong> to own the governance, orchestration, and lifecycle management of partner-facing content across Everpure's partner ecosystem.</span></p> <p><span style="font-family: arial, helvetica, sans-serif;">This role will serve as the central point of coordination between Partner Programs, Partner Enablement, Product Marketing, Alliances, Distribution, Launch Management, and other content-producing teams to ensure that partner content is accurate, current, discoverable, and aligned with business priorities.</span></p> <p><span style="font-family: arial, helvetica, sans-serif;">As the Partner Content Governance Lead, you will own the operating model, governance framework, content publication readiness processes, and content lifecycle for Partner Central, Partner Library, and other partner-facing content platforms. You will establish standards, drive accountability, and leverage modern AI tools and automation to streamline content review, metadata management, quality control, and content delivery workflows in partnership with publishing teams.</span></p> <p><span style="font-family: arial, helvetica, sans-serif;">This is not a content creation role. This is a content operations, governance, and optimization role focused on ensuring that the right content reaches the right partner audience at the right time.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>WHAT YOU'LL DO</strong></span></p> <h3><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Content Governance and Ownership</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Establish and maintain governance frameworks for partner-facing content across all partner platforms.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Define and maintain content ownership, review cadences, approval workflows, and content publication standards in partnership with platform publishing teams.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Serve as the central coordinator between content producers and publishing teams, overseeing the end-to-end content intake and governance process while partnering with platform teams responsible for content publication.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Drive accountability for content freshness, accuracy, and lifecycle management.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Implement content audit and archival processes to eliminate outdated or duplicate content.</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">Content Governance and Lifecycle Management</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Own the coordination and governance of content delivery across Partner Central, Partner Library, and future partner content platforms.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Manage content intake, prioritization, review, approval, and retirement processes, ensuring content is publication-ready and aligned with governance standards.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ensure content is properly categorized, tagged, searchable, and aligned to partner personas and journeys.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Continuously improve partner content discoverability and user experience.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Establish and manage content governance SLAs, workflow performance metrics, and operational KPIs.</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">Launch Readiness and Content Operations</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Partner closely with Product Marketing, Launch Teams, Alliances, and Enablement organizations to ensure partner-facing content is ready at launch.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Coordinate launch-related content updates across multiple platforms.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Create repeatable launch readiness processes and content checklists.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ensure partner-facing assets are review-complete, publication-ready, and available to partners at or before general availability.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ensure synchronization of dual-audience content across partner-facing and internal platforms, coordinating with both self-service and managed publishing processes - maintain message consistency, publishing alignment, and content accuracy across all audiences</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">AI-Powered Content Management</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Leverage AI tools to accelerate content review, quality assurance, metadata generation, summarization, tagging, and content classification.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Identify opportunities to automate repetitive content governance, workflow, and publication readiness activities.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Evaluate and implement emerging AI solutions to improve content operations efficiency.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Develop scalable workflows that combine human oversight with AI-assisted content management.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Establish best practices for responsible AI use within content governance processes.</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">Analytics and Continuous Improvement</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif;"> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Define and track content effectiveness metrics, including usage, engagement, search success, content freshness, and partner feedback.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Analyze content performance and identify optimization opportunities.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide regular reporting and recommendations to leadership.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Drive continuous improvement of partner content operations and governance practices.</span></li> </ul> </li> </ul> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.</strong></span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>WHAT YOU BRING</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">8+ years of experience in content operations, content management, enablement operations, digital experience management, knowledge management, or related disciplines.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience managing content governance frameworks and content operations at scale.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong understanding of content lifecycle management, taxonomy, metadata, search optimization, and content discoverability.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience working with enterprise content management systems, portals, learning platforms, or digital experience platforms.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Demonstrated experience leveraging AI tools to improve operational efficiency and automate business processes.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong project management and stakeholder management skills.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ability to influence cross-functional teams without direct authority.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Exceptional attention to detail and operational discipline.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Excellent written and verbal communication skills.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Passion for process improvement, automation, and operational excellence.</span></li> </ul> <h2><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Preferred qualifications</span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience supporting partner ecosystems, channel organizations, or customer-facing digital platforms.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience with AI-powered content management, generative AI tools, workflow automation platforms, and knowledge management systems.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with learning management systems, content repositories, and partner portals.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience developing governance models, SLAs, and operational metrics.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience working in a fast-paced, high-growth technology company.</span></li> </ul> <p>&nbsp;#LI-ONSITE</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>&nbsp;</p> <p><em>Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.&nbsp;</em></p> <p><em>This role may be eligible for incentive pay and/or equity.&nbsp;</em></p> <p><em>There is no application deadline and we accept applications on an ongoing basis until the job is filled.</em></p></div><div class="title">The annual base salary range is: </div><div class="pay-range"><span>$153,000</span><span class="divider">&mdash;</span><span>$230,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>WHAT YOU CAN EXPECT FROM US:</strong></p> <ul> <li><strong>Innovation</strong>: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.</li> <li><strong>Growth</strong>: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!</li> <li><strong>Team</strong>: We build each other up and set aside ego for the greater good.</li> </ul> <p>And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out <a href="http://purebenefits.com">purebenefits.com</a> for more information.</p> <p><strong>ACCOMMODATIONS AND ACCESSIBILITY:</strong></p> <p>Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at <a href="mailto:TA-Ops@purestorage.com">TA-Ops@purestorage.com</a> if you’re invited to an interview.</p> <p><strong>OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:</strong></p> <p>We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.</p> <p>Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.</p> <p style="text-align: center;"><strong>Join us and bring your best.</strong></p> <p style="text-align: center;"><strong>Bring your bold.</strong></p> <p style="text-align: center;"><strong>Pure and simple.</strong></p></div>