Partner Operations

<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">PetInsuranceQuotes.com helps connect pet owners with insurance options through a growing network of veterinary clinics, breeders, and other pet industry partners. As part of a group of affiliated companies focused on digital marketing and customer acquisition, you'll work alongside the broader VOGLIO team while helping support and grow the PetInsuranceQuotes.com partner network.<br></span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">This is a hands-on operations role responsible for maintaining inventory, physically fulfilling and shipping partner marketing materials, supporting conferences and events, and helping create a great experience for partners and customers. You'll work across fulfillment, logistics, customer support, and partner engagement while helping keep a growing partner network running smoothly.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you're organized, proactive, and enjoy being the person who keeps things running smoothly, we'd love to hear from you.</span></p> <h3><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Primary Responsibilities</strong></span></h3> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manage the fulfillment and inventory of marketing collateral, including preparing, packing, shipping, and organizing materials for partner organizations</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Coordinate conferences, trade shows, webinars, and other partner-facing events, including logistics, materials, and on-site support</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Monitor inventory levels, forecast replenishment needs, and coordinate with vendors to ensure materials remain available</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Monitor and respond to customer and partner inquiries in a timely, professional, and brand-consistent manner.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Support partner outreach efforts, including identifying prospective partners, engaging with potential partner organizations, and helping grow the partner network</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Help improve and scale operational processes as the business continues to grow</span></li> </ul> <h3><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Qualifications</strong></span></h3> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">1+ year of experience with business partners in operations, logistics, fulfillment, customer support, administrative support, or a related field</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong organizational skills and attention to detail</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Excellent written and verbal communication skills</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ability to manage multiple priorities, solve problems, and work independently</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience coordinating with vendors, suppliers, customers, or external partners</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience using business systems, spreadsheets, or e-commerce platforms to manage workflows and track information</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ability to lift and move boxes up to 40 pounds</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ability to travel for conferences and trade shows approximately 4–5 times per year, including occasional weekend travel</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Nice to Have</strong></span></h3> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience with Shopify or a similar e-commerce platform</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience with inventory management, shipping, or event coordination</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience in the pet, veterinary, insurance, or related industries</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Familiarity with AI-powered productivity and research tools such as Claude or ChatGPT</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What Makes This Role Unique</strong></span></h3> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You'll have a mix of operational, logistical, customer-facing, and event-related responsibilities rather than focusing on a single function.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You'll be the primary owner of many of the day-to-day operations that keep the partner network running.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You'll be joining a team that is still building and refining processes, giving you the opportunity to help shape how the function evolves.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">As the business grows, there will be opportunities to take on additional ownership and expand your scope.</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Is This You?</strong></span></h3> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You're highly organized and enjoy creating order from moving pieces</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You take ownership of your work and follow through on details</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You're comfortable rolling up your sleeves and handling both administrative and hands-on operational work</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You enjoy supporting customers and partners and helping create a positive experience</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You're excited about joining a growing business and helping build something over time</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Compensation &amp; Benefits</strong></span></p> <div style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Salary Range:</strong> The hourly rate range for this position is $26.00-$34.00 per hour. Actual compensation will be determined based on skills, experience, and qualifications.</span></div> <div style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Health Coverage:</strong> Medical, dental, and vision insurance.</span></div> <div style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Retirement:</strong> 401(k) plan with company match.</span></div> <div style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Time Off:</strong> Flexible PTO with no set accrual limits, plus 12 paid company holidays annually.</span></div> <h3 style="line-height: 1;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Work Location</strong></span></h3> <div style="line-height: 1.4;" data-start="380" data-end="577"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">This position is onsite, based in Seattle, WA (98121).</span></div> <div style="line-height: 1.4;" data-start="380" data-end="577">&nbsp;</div> <div style="line-height: 1.4;" data-start="579" data-end="783"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Please note: To be considered for this role, applicants must <strong data-start="640" data-end="677">reside in the state of Washington</strong>, in accordance with VOGLIO’s location-based employment requirements and applicable state and federal law.</span></div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Sponsorship &amp; Work Authorization</strong></span></p> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">VOGLIO does not offer work visa sponsorship for this position. All candidates must be authorized to work in the United States and will be required to complete employment eligibility verification upon hire.</span></div> <div><hr></div> <div> <p data-start="1069" data-end="1500"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><em>VOGLIO is proud to be an&nbsp;<strong data-start="1094" data-end="1124">equal opportunity employer</strong> committed to building a diverse, inclusive, and equitable workplace. We welcome applicants of all backgrounds and identities. Qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic.</em></span></p> <p data-start="1502" data-end="1612"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><em>If you require a reasonable accommodation during the application process, please contact our HR team directly at <a href="mailto:Kristin@vogliomarketing.com">Kristin@vogliomarketing.com</a></em></span></p> </div>