Patient Coordinator VN/CV/CB
brynmawr
- Employment
- Full-time
About the role
INTRODUCTION TO BRYN MAWR DERMATOLOGY*:We are a dermatology practice that offers general dermatology, Mohs micrographic surgery, and a large repertoire of cosmetic products and procedures. We pride ourselves in providing superior customer service, cutting edge esthetic offerings and unparalleled medical care.
POSITION OVERVIEW: Patient Coordinator will be responsible for a variety of duties including patient registration, self-pay collection, payment posting as well as exhibiting poise, tact and compassion when dealing with patients.
SPECIFIC RESPONSIBILITIES:
- Greeting incoming scheduled patients and adhering to intake procedures
- Triage phone calls and document all patient interactions in the EMR
- Be the 1st step in billing by collecting complete and accurate demographics and insurance information
- Obtain and record revenues
- Protect patients’ rights according to HIPAA guidelines
- A plethora of ever-expanding administrative tasks
- Hours can vary from week to week but always range between 35 & 40 hrs/week
- Monday – Fridays are typically the days you will be scheduled, but an occasional Saturday may be required
APPLICANT CHARACTERISTICS WE ARE LOOKING FOR:
- Focused on customer service
- Enjoys a fast-paced environment
- Positive and professional attitude
- Well-organized with attention to detail
- Experience scheduling/navigating EMRs (Nextech) is a plus
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