Senior Patient Navigator Boston - Summer 2026

<p><strong>Job Title:</strong> Senior Patient Navigator<br><strong>Term:</strong> Mid June 2026 - Mid August 2026<br><strong>Commitment</strong>: 16-week cohort at a minimum of 8-10 hours/week<br><strong>Reports to:</strong> Link Health Staff<br><strong>Classification: </strong>Paid Internship<br><strong>Pay:</strong> $15.00/hour</p> <p><strong>Job Summary:<br></strong><strong>The Link Health Senior Patient Navigators</strong> will assist individuals and families in navigating and enrolling in government assistance programs such as HEAP, Supplemental Nutrition Assistance Program, Lifeline, and other state/federal benefits as a way to address social determinants of health. This role integrates social services, client support, data management, and public assistance knowledge with a focus on health equity. <strong>Link Health’s Theory of Change:</strong> Link Health actively seeks to assist eligible people in the navigation and enrollment in benefit programs that <strong>address crucial needs like affordable internet, food access, healthcare support, and housing resources.</strong></p> <p>We use community-centered approaches that leverage data, technology, and partnerships to achieve this. This will reduce barriers &amp; connect underserved populations to the benefits available to them for improved economic stability and health outcomes.</p> <p><strong>Duties/Responsibilities:</strong></p> <ul> <li>Commit to 10 hours/ week of in clinic hours and team huddles, networking, learning opportunities, and professional development workshops.</li> <li>Lead a team of Patient Navigators to achieve weekly enrollment goals at hospitals and clinics. This may include but is not limited to: <ul> <li>Maintain consistent and professional communication with Patient Navigators, health center staff</li> <li>Schedule team members for weekly clinics</li> <li>Interface with other Senior Patient Navigators and appropriately delegate responsibilities</li> <li>Prepare organized and actionable feedback for leadership team to be reported at weekly meetings</li> <li>Responsible for the handling of and requesting of materials including electronic devices</li> <li>Responsible for case management for patients who have submitted certain applications requiring follow up</li> <li><strong>Participation in a mandatory National Link Health Zoom Call (camera on) every Monday at 6:30 PM EST.</strong></li> <li>Assist patients in signing-up for Link Health’s full repertoire of programs</li> <li>Complete all required compliance documentation and trainings</li> </ul> </li> <li>Support patients directly in navigating benefits applications and engage with the community at our partner clinics.</li> <li>Enroll patients into specified programs using Link Health’s dashboard.</li> <li>Communicate professionally and appropriately with the leadership team and Patient Navigators</li> <li>Complete all required compliance documentation.</li> <li>Opportunity to write &amp; publish op/ed, conduct research, and present research at conferences.&nbsp;</li> </ul> <p><strong>Required Skills/Abilities:</strong></p> <ul> <li>Outgoing personality &amp; an ability to work with people from a variety of backgrounds.</li> <li>Positive, proactive, and personable team player who is goal-oriented.</li> <li>Ability to work independently and as part of a collaborative team.</li> <li>Strong interest in advancing social and economic justice.&nbsp;</li> <li>Demonstrated ability to work collaboratively to gain trust and give respect to others through honesty, integrity, kindness, empathy, and authenticity.</li> <li>Drive to seek what can be improved and offer ways to fix any potential roadblocks.</li> <li>Comfort admitting what you don’t know and recognizing that feedback is part of the learning process.</li> <li>Proficiency in Spanish is preferred</li> </ul>