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Patient Services Coordinator - Home Health- LPN
vitalcaringgroup
Idabel1w ago
About the role
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Join VitalCaring – Where Your Passion Changes Lives!</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members.</span></p>
<p><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who We Are</strong></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Why Choose VitalCaring?</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Work That Fits Your Life </strong>– Discover the ideal balance of purpose and flexibility. As a full-time salaried clinician, you’ll enjoy the stability of a consistent role with the freedom to manage personal commitments throughout your day. Our field team thrives in an environment that empowers them to make a real impact—while still having the time and space to prioritize what matters most at home. With a generous 6 weeks of paid time off each year, you’ll have the opportunity to recharge, reconnect, and return ready to do your best work.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Make a Meaningful Impact</strong> – Help patients and families navigate their healthcare journey with compassion and dignity.</span><br><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Thrive in a Supportive Team</strong> – Work with a team who genuinely care and invest in your success.</span><br><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Grow Your Career</strong> – Take advantage of advanced training, mentorship, and career development opportunities.</span><br><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Competitive Pay & Benefits</strong> – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Health & Wellness</strong></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Medical, Dental & Vision</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Pharmacy Benefits</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Virtual & Mental Health Support</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Supplemental Health & Life Insurance</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Financial & Legal</strong></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• 401(k) with Company Match</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Employee Referral Program</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Prepaid Legal Plans</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Identity Theft Protection</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Work-Life Balance & Perks</strong></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Paid Time Off</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Pet Insurance</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">• Tuition & Continuing Education Reimbursement</span></p>
<p> </p>
<h2 data-start="141" data-end="174"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Patient Services Coordinator- LPN</span></h2>
<p data-start="176" data-end="483"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At VitalCaring, our team members transform lives and foster hope through genuine caring. As a<strong> </strong>Patient Services Coordinator (PSC), you play a critical role in ensuring patients receive timely, coordinated care — all grounded in our core values: Trustworthy. Capable. Compassionate. Proactive. Called.</span></p>
<p data-start="485" data-end="699"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Every interaction matters. Every schedule impacts a patient’s experience. If you thrive in a fast-paced healthcare environment and take pride in keeping teams organized and patients supported, this role is for you.</span></p>
<p data-start="701" data-end="819"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Join VitalCaring and be part of a company that invests in you — personally and professionally — every step of the way.</span></p>
<h3 data-start="826" data-end="844"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">What You’ll Do</span></h3>
<ul data-start="846" data-end="1605">
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="846" data-end="931">
<p data-start="848" data-end="931"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Coordinate and schedule patient visits using our electronic medical record system</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="932" data-end="1031">
<p data-start="934" data-end="1031"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner with nurses, therapists, and the interdisciplinary team to ensure seamless patient care</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1032" data-end="1110">
<p data-start="1034" data-end="1110"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Monitor reports and proactively follow up on incomplete or untimely visits</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1111" data-end="1225">
<p data-start="1113" data-end="1225"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate with field clinicians and leadership to optimize productivity, coverage, and scheduling efficiency</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1226" data-end="1352">
<p data-start="1228" data-end="1352"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Utilize analytics to reduce missed visits and support balanced caseload distribution (RN/LVN, Therapist/Assistant, FT/PRN)</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1353" data-end="1451">
<p data-start="1355" data-end="1451"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Communicate clearly and professionally with patients, staff, referral partners, and leadership</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1452" data-end="1525">
<p data-start="1454" data-end="1525"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support quality initiatives, including participation in QAPI programs</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1526" data-end="1605">
<p data-start="1528" data-end="1605"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Promote VitalCaring’s philosophy and standards of care in every interaction</span></p>
</li>
</ul>
<h3 data-start="1612" data-end="1633"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">What You’ll Bring</span></h3>
<ul data-start="1635" data-end="2035">
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1635" data-end="1719">
<p data-start="1637" data-end="1719"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At least one year of general office experience (healthcare or hospice preferred)</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1720" data-end="1776">
<p data-start="1722" data-end="1776"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">High school diploma or equivalent (18+ years of age)</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1777" data-end="1833">
<p data-start="1779" data-end="1833"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong organizational skills and attention to detail</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1834" data-end="1892">
<p data-start="1836" data-end="1892"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to multitask in a dynamic clinical environment</span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-start="1893" data-end="2035">
<p data-start="1895" data-end="2035"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">If clinical or making patient visits: current state license (if applicable), valid driver’s license, auto insurance, and CPR certification</span></p>
</li>
</ul>
<p> </p>
<p><em>All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.</em></p>
<p><em>#TalrooClinical</em></p>
Perks & benefits
- 401k
- Paid Time Off
- Pension Matching
- Learning Budget
- Mental Wellness Budget
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