PayGo Phones Sales Manager

What you will be expected to do:

• Recruit, Train and onboard of new phone selling agents specialised in selling Sun King phones or any other available brands with the assistance of Area Trade Developers.
• Maintain an engaged base of phone selling agents as per set weekly, monthly and yearly goals.
• Help develop specific agents categories managing them to scale.

• Achieve set Revenue goals on number of units of phone sold by month and year.
• Meet the separate specific set phone model goals driving unique sales strategies aimed at growing each phone segment or model.
• Maintain minimum agent productivity targets ensuring that each agent meets their goals.

• Achievement of set monthly Phones Quality of Sale goals.
• Drive interventions that will improve agent adherence to set sales and collections guidelines that improving performance.
• Execute phones replacement and warranty process to improve overall repayments and customer satisfaction.

• Ensure that all phone selling agents are properly branded with all merchandise and collateral distributed timely and effectively.
• Frequent agent meeting and visits to improve engagement, work on resolutions and build relationships.
• Ensure optimum stocking achieving set inventory levels as well as adhering to set guidelines and processes.

• In teamwork with the marketing team, plan for strategic activation and awareness campaigns to improve brand awareness and drive sales.
• Engage the phone selling agents into planning daily localised activities that are relevant to area operations, strengths and abilities.
• Plan for periodic campaigns and awards to motivate agents and improving channel growth and retention.

• Optimum staffing based on projected business growth and expansions.
• Proper and timely communication of goals to the direct reports ensuring each one is aligned to expectation.
• Periodic reviews and strategy setting with teams ensuring that the channel remains on track to deliver set goals.
• Mentoring the team and keeping them motivated for optimum performance and retention.

You might be a strong candidate if you have:

• A bachelors degree in a business-related field or a minimum of six (6) years working in a field sales role in the FMCG, microfinance, banking or telecom industries.
• A strong background in agents management and channel development with bias towards devices.
• Strong people-focused skills as a team partner to mentor teams to deliver on expectations.
• Deep knowledge of both urban, peri-urban and rural markets.
• Basic digital literacy (CRM, stock tools).
• Strong communication and problem-solving abilities.
• Willingness to travel extensively (5 days/week in the field).
• Comfort working with MS Excel and PowerPoint.

What Sun King offers

• A platform for professional growth in a rapidly expanding, high-impact sector.
• Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
• A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
• Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.