People and Culture Manager

Job Title: People & Culture Manager

Reports To: Executive Director of Ministry 

Job Overview: The People & Culture Manager serves Hill City Church by stewarding people well through strong systems, clear processes, and consistent support. This role ensures that core HR functions operate smoothly, staff are supported through key people processes, and the organization remains compliant and well-structured.

This position focuses on execution, coordination, and consistency across HR functions while partnering with leadership on implementation—not strategy.

Primary Responsibilities

1. HR Operations & Compliance

• Maintain HR systems including payroll, benefits, and personnel records
• Ensure compliance with federal, state, and local employment laws
• Administer employee handbook, policies, and procedures
• Maintain proper employee classifications (exempt, non-exempt, ministerial exception)
• Serve as point of contact for HR-related administrative questions
• Partner with external providers (benefits, legal) as needed

2. Hiring & Onboarding Coordination

• Coordinate hiring processes, including job postings, scheduling, and candidate communication
• Ensure consistency and clarity across interview and hiring workflows
• Maintain job descriptions and hiring documentation
• Execute onboarding processes to support staff in their first 100 days
• Support resident and intern hiring processes for consistency and compliance

3. Employee Relations Support

• Support managers in employee relations situations as needed
• Prepare and maintain documentation for performance improvement plans (PIPs), corrective action, and accommodations
• Help ensure consistent and fair application of policies and procedures
• Assist in tracking and following up on employee-related needs

4. Staff Experience & Communication

• Coordinate staff communication related to HR processes, policies, and benefits
• Support planning and execution of staff events (huddles, retreats, key gatherings)
• Help ensure clarity and consistency in how information is communicated to staff

5. Systems & Administration

• Maintain HR systems and tools
• Ensure data accuracy and consistency across people systems
• Support reporting and administrative tracking related to HR processes

Staff Expectations & Rhythms

• Attend monthly staff huddles and required meetings
• Participate in ministry support meetings as needed
• Maintain clear communication and responsiveness within established work hours
• Complete required training and organizational development
• Model Hill City’s mission, values, and culture

Key Competencies

• Strong organizational and administrative skills
• High attention to detail and follow-through
• Clear and professional communication
• High emotional intelligence and relational awareness
• Ability to handle confidential information with discretion
• Ability to balance care for people with consistency in processes

Qualifications

• 2–4+ years of HR, people operations, or administrative experience
• Working knowledge of employment law and HR best practices preferred
• Experience supporting teams or organizations operationally
• Familiarity with church or nonprofit environments is a plus
• Alignment with Hill City Church’s mission, values, and theological beliefs