People Operations Associate

<h3><strong>About Inspiren&nbsp;</strong></h3> <p>Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.</p> <p>Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.</p> <h3><strong>About the Role</strong></h3> <p>The People Ops Associate is the operational backbone of Inspiren's People function — the person who makes everything run. This role is deeply tactical by design: you'll own the day-to-day systems and processes that power our employee experience, from HRIS administration and onboarding workflows to benefits and compliance.</p> <p>What makes this role genuinely exciting is the expectation to not just execute the work, but to constantly look for ways to make it better. Whether that's spotting a manual workflow that could be automated, identifying a process gap before it becomes a problem, or building scalable infrastructure that will outlast your first year — this role rewards initiative and operational creativity.</p> <h3><strong>What You’ll Do</strong></h3> <ul> <li><strong>HRIS Administration: </strong>Own data integrity, system configuration, and reporting across our HRIS. Lead the upcoming HRIS implementation (May/June) and ensure clean, accurate records going forward.</li> <li><strong>Onboarding &amp; Offboarding:&nbsp;</strong>Run new hire onboarding end-to-end — documentation, systems access, and equipment — ensuring every hire is fully set up within 5 business days. Own the offboarding process with the same rigor.</li> <li><strong>Benefits &amp; Leave:&nbsp;</strong>Administer health benefits, 401(k), and leave programs. Manage enrollment processes, answer employee questions, and maintain accurate tracking.</li> <li><strong>Compliance &amp; Records:&nbsp;</strong>Maintain the compliance calendar, manage personnel files and employment records, and keep us ahead of federal and state regulatory requirements.</li> <li><strong>Payroll Support:&nbsp;</strong>Run bi-weekly contractor hour processing and support payroll workflows as needed.</li> <li><strong>Process Improvement:&nbsp;</strong>Identify manual or repetitive workflows that could be automated or streamlined — and take initiative to improve them. We expect this, not just appreciate it.</li> <li><strong>Lattice &amp; Performance:&nbsp;</strong>Support performance cycle administration, including 30/60/90 audits, Grow track management, and Lattice data hygiene.</li> <li><strong>Notion &amp; Internal Resources:&nbsp;</strong>Keep the People Ops Notion workspace current, accurate, and useful. Build and maintain FAQs and process documentation as the team scales.</li> </ul> <h3><strong>About You</strong></h3> <p><strong>Must have:</strong></p> <ul> <li>2–4 years of HR/People Ops experience in a startup or high-growth environment</li> <li>Hands-on HRIS experience — system administration, data integrity, and reporting (e.g., Rippling, BambooHR, Workday)</li> <li>Demonstrated curiosity about AI tools and a track record of adopting new technology to work more efficiently</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience administering health benefits, 401(k), or managing open enrollment</li> <li>Familiarity with federal and state employment law compliance and record keeping</li> <li>Experience identifying and implementing process improvements or workflow automation</li> </ul> <p><strong>This role is not a fit if:</strong></p> <ul> <li>You have no prior HR/People Ops experience (general business admin does not qualify)</li> <li>You've only worked at large enterprises or companies with 500+ employees</li> <li>You don't actively use or have curiosity about AI tools</li> </ul> <p><strong>Details</strong></p> <ul> <li>The annual salary for this role is $90,000-$110,000 + equity + benefits (including medical, dental, and vision)&nbsp;</li> <li>Flexible PTO</li> <li>Location: Remote, US - NYC preferred</li> </ul> <p>&nbsp;</p>