People & Operations Manager

At Chapter 2, we’re not just scaling businesses — we’re designing the future of work.

We build scalable talent ecosystems that empower organisations to hire smarter, faster, and with far greater strategic impact than traditional RPO models allow. Through a powerful blend of human insight, data-driven intelligence and technology-first thinking, we help companies globally solve today’s talent challenges and prepare for tomorrow’s opportunities.

With a global footprint spanning the UK, South Africa, the US, India and Europe, our team thrives on collaboration, curiosity, and innovation. Our holistic approach combines a dedicated embedded talent, best in breed technology and employer branding into organisations across all sectors.

We are relentless in our pursuit of better.
Passionate about people and the impact they make.
Honest in how we partner with clients and each other.
Loyal to our teams, our vision, and the relationships we build.
And always results-driven, because outcomes matter.

For more information, please watch the Chapter 2 Evolution 🎥🚀

https://youtu.be/Fiap-bVnscY

Location: Hybrid working – office / remote working (US, New York office,)

The role:

The People & Operations Manager is responsible for overseeing and coordinating the day to day operational running of the US business. This role creates structure in a fast moving growth environment, partnering closely with leadership to ensure the business operates efficiently as it scales. You will work closely with the UK Operations team and wider Group functions to ensure operational consistency, strong communication and scalable ways of working across the business.