People Operations Specialist - Contracts & HR Administration

<p><strong>Who we are</strong></p> <p>Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.&nbsp;</p> <p>As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.</p> <h3><strong>Job Purpose</strong></h3> <p>The Contracts &amp; HR Administration Associate supports the core People Operations engine by ensuring employment contracts, HR records, and documentation are accurate, consistent, and up to date.</p> <p>You help maintain the integrity of Moniepoint’s employee data, assist with contract generation, and ensure administrative processes run smoothly across all entities.</p> <p>Working closely with Talent Acquisition, Payroll, People Helpdesk, and Employee Lifecycle Services, you help create a reliable, compliant administrative foundation that employees and managers can trust.</p> <h3><strong>Key Responsibilities</strong></h3> <ul> <li>Prepare and issue employment contracts, addendums, HR letters, and confirmation documents under the guidance of the Lead, Contracts &amp; HR Administration.</li> <li>Maintain clean and accurate digital employee records, ensuring all updates are reflected correctly in HRIS and aligned with payroll requirements.</li> <li>Support the review of documentation for accuracy, completeness, and compliance with Moniepoint’s templates and standards.</li> <li>Update and track contract status, approvals, and signatures to ensure timely processing for new hires, transfers, and internal changes.</li> <li>Assist Talent Acquisition by preparing documentation for new joiners as part of the hiring process.</li> <li>Work closely with Payroll Operations to ensure all contract-related changes, allowances, and deductions are captured correctly.</li> <li>Support internal audits by organising digital files, preparing evidence, and ensuring records are accessible and up to date.</li> <li>Contribute to the upkeep of template libraries, version control, and documentation logs.</li> <li>Respond to basic HR administration queries, routing more complex issues to the appropriate team.</li> <li>Provide general administrative support to People Operations, especially during onboarding waves and payroll cut-off periods.</li> <li>Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities.</li> </ul> <h3><strong>Qualifications</strong></h3> <ul> <li>1–3 years of experience in HR administration, People Operations, or an administrative support role.</li> <li>Basic understanding of HR documentation, employee records, and data accuracy requirements.</li> <li>Comfortable working with HR systems, spreadsheets, and document management tools.</li> <li>Strong attention to detail with the ability to spot inconsistencies quickly.</li> </ul> <h3><strong>Preferred Qualifications</strong></h3> <ul> <li>Experience working in multi-country or fast-paced organisations.</li> <li>Familiarity with HRIS platforms and digital signature tools.</li> <li>Interest in HR operations, compliance, and process improvement.</li> </ul> <p><strong>About You</strong></p> <ul> <li>You are organised, precise, and reliable, someone who takes pride in accuracy.</li> <li>You learn quickly and enjoy working with structured processes and templates.</li> <li>You communicate clearly and aren’t afraid to ask for clarification when needed.</li> <li>You understand the importance of confidentiality and careful handling of sensitive data.</li> <li>You enjoy supporting others and helping complex processes run smoothly.</li> </ul> <h3><strong>What Success Looks Like&nbsp;</strong></h3> <ul> <li>Contracts, letters, and records are processed accurately and within agreed timelines.</li> <li>HRIS and payroll data stay aligned due to careful updates and checks.</li> <li>Documentation libraries are organised, compliant, and consistently maintained.</li> <li>Audit reviews are smooth, with well-structured, accessible records.</li> <li>Colleagues trust your accuracy, responsiveness, and attention to detail.</li> <li>People Operations runs more efficiently because foundational admin work is consistently reliable.</li> </ul> <p><strong>What to expect in the hiring process</strong></p> <ul> <li>A preliminary phone call with one of our recruiters.</li> <li>A 60 minute interview with the hiring manager, our Head of People Experience.</li> <li>An interview with our Chief People Officer</li> <li>An interview with our Group COO</li> </ul> <p><em>Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.</em></p>