People Transformation & Systems Manager

Key Responsibilities

• Create and coordinate the delivery of the People transformation roadmap and operational improvement initiatives across the People function 
• Coordinate project plans, timelines, actions, and dependencies across multiple People workstreams 
• Work closely with the People leadership teams to support prioritisation and delivery of key initiatives 
• Track progress across programmes and provide regular updates on milestones, risks, and delivery status 
• Identify opportunities to improve processes, colleague experience, and operational efficiency across People teams 
• Support the development of consistent project governance, documentation, and delivery approaches across transformation activity 

• Coordinate the ongoing enhancement and optimisation of the People systems landscape, including Dayforce (HRIS & LXP) and Pinpoint (ATS) 
• Support system enhancement activity, configuration updates, testing, and rollout of new functionality and modules 
• Work closely with system owners, SMEs, Technology teams, and third-party providers to support implementation and issue resolution activity 
• Assist with the ongoing improvement of integrations between Dayforce, Pinpoint, and other business systems 
• Support data quality, reporting improvements, process consistency, and system governance across the People technology landscape 
• Act as a key point of coordination between operational People teams and technical delivery teams 

• Support the delivery of People transformation initiatives from planning through to implementation and adoption 
• Coordinate stakeholder engagement activity across People, Technology, Payroll, Finance, Retail, and external partners 
• Support communication and change management activity to help drive successful adoption of new systems, processes, and ways of working 
• Assist with process mapping, process improvement, and identification of opportunities for greater efficiency and optimisation 
• Coordinate cross-functional activity across multiple stakeholders, ensuring timelines, risks, and dependencies are effectively managed 
• Ensure project activity is appropriately documented, communicated, and embedded into operational teams 
• Support continuous improvement activity by capturing feedback, lessons learned, and evolving business requirements 

We would like to meet someone who is

• Experience in a People Transformation, HR Systems, Programme Delivery, or Change Management role 
• Experience coordinating cross-functional projects and transformation initiatives 
• Good understanding of HR / People processes and operational environments 
• Experience working with HR systems such as Dayforce, Workday, Oracle, or similar platforms 
• Experience supporting system implementations, enhancements, integrations, or optimisation initiatives 
• Understanding of HRIS, ATS, LXP, and wider People technology ecosystems 
• Strong stakeholder management and communication skills 
• Experience working with third-party vendors, implementation partners, and external stakeholders 
• Strong organisational skills with the ability to manage multiple priorities simultaneously 
• Proactive, pragmatic, and delivery-focused approach 
• Strong problem-solving, coordination, and facilitation skills 
• Experience within retail or fast-paced multi-site environments would be advantageous 

Benefits

• Competitive salary and benefits package
• Hybrid working, 3 days in London based office & 2 working from home
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme