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About the role
Purpose of the role
What we would like you to bring to the role….key experience, knowledge, skills & personal qualities
- Experienced in providing PA support at a senior level, in large and complex team structures; dealing at times with highly sensitive & confidential information.
- Proactive and confident; willing to speak candidly and constructively challenge.
- Excellent written and verbal communication skills, with ability to communicate clearly and concisely with people at all levels across the business internally and externally.
- Strong, demonstrable administration and IT skills with intermediate proficiency in Microsoft packages and an advanced understanding of MS Outlook.
- Ability to work collaboratively with colleagues across a number of departments and services.
- Inspires trust & confidence amongst colleagues.
- Demonstrates an awareness of the various business sensitivities and reflects this in their approach to problems and issues that arise.
- Proactive and flexible; comfortable working in a dynamic business environment with constantly changing priorities.
- Meticulous attention to detail and accuracy and a highly conscientious approach to work.
- Effective time management and organisational skills. The ability to prioritise and plan for self and others.
- Comfortable with meeting deadlines under pressure, when faced with high volume of work and multiple, conflicting priorities.
- Ability to learn and apply new knowledge, skills and processes quickly.
- Complete responsibility for diary management and management of inbox, ensuring priorities are flagged and actioned.
- Uphold complete confidentiality, and act as a key confidante for the team.
- Attend and play a proactive role in the Marketing Leadership Team forums, assisting in managing relevant meetings; including capturing & circulating key actions & decisions.
- Organises all meetings both internally and externally; including calendar management, agenda circulation, ensuring key attendees are present, preparing any necessary documentation etc.
- Arrange venue hire and travel where necessary, including overseas travel.
- Field enquiries and own the management of all incoming correspondence for the department via telephone, post and email.
- Be proactive in adapting to different needs and suggesting new and innovative procedures, approaches.
- To help harness and foster team spirit, including the organisation of team events and activities.
- Use the “Core HR” system to a) collate and process expenses on behalf of the team, and b) organise and approve holiday requests & sickness days for the team, on behalf of the CMO.
- Provide top-level, “light touch” T&E tracking & reporting for the total group in aggregate, with support from Finance, in order to give the Directors an overview of spend & activity across the whole team.
- To work with the internal communications team in the delivery of UKTV's all-company events including the annual end of year event, staff parties and strategy updates - from event planning to event production, and partnering with external suppliers and internal stakeholders
- Ad hoc involvement in special projects as required &/or desired.
- Providing ad hoc PA cover to other teams within the business as and when necessary.
- To live and embrace UKTV’s values
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