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About the role
<p><em><span style="font-family: helvetica, arial, sans-serif;">Are you an adept negotiator with a passion for securing the best outcomes for clients?</span></em><br><br><em><span style="font-family: helvetica, arial, sans-serif;">Do you thrive in high-volume environments where each case offers a unique challenge?</span></em><br><br><em><span style="font-family: helvetica, arial, sans-serif;">Can you maintain meticulous organization while managing complex case details?</span></em><br><br><em><span style="font-family: helvetica, arial, sans-serif;">Is client communication your forte, ensuring clients feel informed and supported at every step?</span></em><br><br><span style="font-family: helvetica, arial, sans-serif;"><strong>Final question:</strong> When faced with a challenge, do you get excited or run away?</span><br><br><br><span style="font-family: helvetica, arial, sans-serif;"><strong>** IMPORTANT: TO APPLY **</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">I<strong>f you have any questions, please email recruit@crisp.co only.</strong></span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>To Apply: </strong>Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif;"><strong>**RECRUITERS DO NOT CONTACT**</strong></span><br><br><br><span style="font-family: helvetica, arial, sans-serif;">Glenda Mitchell Law Firm, with offices in Georgia and Alabama, is a distinguished personal injury firm committed to advocating for clients across Georgia, Alabama, and South Carolina. Founded on principles of integrity, dedication, and community, our firm prides itself on delivering exceptional service and results-driven advocacy.</span><br><br><span style="font-family: helvetica, arial, sans-serif;">Our team comprises approximately 30 dedicated professionals who embody a collaborative spirit and a strong emphasis on communication and teamwork. This cross-departmental cooperation ensures seamless handling of cases and advanced client care, a testament to our close-knit family culture. We are not only committed to legal success but also to fostering an environment where every team member feels valued and integral to our mission.</span><br><br><span style="font-family: helvetica, arial, sans-serif;">The Personal Injury Pre-Litigation Paralegal role at Glenda Mitchell Law Firm is vital to managing high-volume pre-litigation cases. This opportunity allows you to directly impact client satisfaction and case outcomes, working closely with the firm owner. You will play a pivotal role in securing favorable settlements and guiding clients through crucial decisions, hence supporting the firm's commitment to justice and client empowerment.</span><br><br><br><span style="font-family: helvetica, arial, sans-serif;"><strong>What you’ll do:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Case Management:</strong> Handle pre-litigation cases after the Demand Department receives a settlement offer, ensuring timely and efficient case progression.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Negotiation:</strong> Engage with insurance adjusters to negotiate the best settlements, maximizing client compensation.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Client Communication:</strong> Present settlement offers and detailed breakdowns, guiding clients through the decision-making process with clarity and empathy.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Provider Follow-Up:</strong> Ensure all medical provider balances are reconciled for accurate settlement calculations.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Collaboration:</strong> Coordinate with Glenda Mitchell and other departments to smoothly transition cases to litigation when necessary.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Assistant Oversight:</strong> Supervise and delegate tasks to a Pre-Litigation Assistant, ensuring workload balance and progress.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Case Ownership:</strong> Proactively monitor case progress, identify potential roadblocks, and ensure matters continue moving forward without unnecessary delays.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Phone Coverage: </strong>Assist with answering incoming calls and appropriately routing them within the firm.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Pre-Litigation Focus:</strong> Manage cases exclusively during the pre-litigation settlement phase, beginning after a demand package has been submitted and a settlement offer has been received from the insurance carrier.</span></li>
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<p><span style="font-family: helvetica, arial, sans-serif;"><strong><br>What we’re looking for: </strong> </span></p>
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<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Legal Experience: </strong>Minimum of 1 year of personal injury experience, with a solid understanding of the PI case lifecycle and pre-litigation workflows.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Negotiation Skills:</strong> Proven ability to negotiate settlements and handle high-volume caseloads efficiently.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Communication:</strong> Excellent verbal and written skills, with confidence in client-facing interactions.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Team-Oriented Mindset:</strong> Ability to collaborate effectively across departments, contribute to a team-first culture, and support colleagues when needed to ensure exceptional client service. </span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Independence:</strong> Ability to work autonomously with strong organizational skills.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Initiative & Ownership:</strong> A self-starter who takes ownership of cases, seeks solutions independently, asks questions when needed, and maintains momentum in a fast-paced environment.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Location Commitment:</strong> Must work fully onsite in Cartersville, GA, with a sustainable, reasonable commute.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Technical Proficiency:</strong> Familiarity with Clio and exposure to systems like EvenUp are beneficial.</span><br><br></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif;"><strong>Why you should work here: </strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Direct Mentorship:</strong> Work closely with firm owner Glenda Mitchell, gaining invaluable insights and guidance.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>High-Impact Role:</strong> Engage in a position that is central to client outcomes and the firm's success.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Collaborative Culture:</strong> Join a close-knit team that believes in working together across departments. Employees regularly support one another, communicate openly, and embrace an "all hands on deck" mentality when needed.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Growth Opportunities:</strong> Join a growing practice offering significant case volume for professional advancement.</span><br><br></li>
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<p><span style="font-family: helvetica, arial, sans-serif;"><strong>Additional perks:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Health Benefits:</strong> Medical, dental, and vision coverage available after 90 days, with the firm covering 50% of employee premiums.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Paid Time Off:</strong> Increasing PTO benefits with tenure; starting with one week after one year.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Retirement Plan:</strong> 401(k) planned for January 2027, enhancing long-term financial security.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Holiday Pay:</strong> Enjoy 11 paid holidays, including major federal and seasonal holidays.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Employee Appreciation Rewards:</strong> Celebrate milestone anniversaries with unique recognition gifts, including a Louis Vuitton gift at one and five years of service.</span><br><br></li>
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<p><span style="font-family: helvetica, arial, sans-serif;">Join Glenda Mitchell Law Firm as a Personal Injury Pre-Litigation Paralegal and become an integral part of a team that makes a difference. We invite passionate and dedicated professionals to apply and contribute to our mission of exceptional client service and advocacy. If you're ready to make a lasting impact, we look forward to receiving your application.</span></p>
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
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