Philanthropy Tech Project Manager

<h1>Philanthropy Tech Project Manager</h1> <p><strong><em>Salary:</em></strong><strong><em> $66,000 - $78,000</em></strong></p> <p><strong><em>Full Time</em></strong></p> <p><strong><em>Work where you thrive. Toronto HQ office space available.</em></strong><strong><em><br></em></strong></p> <p><strong><em>Great benefits + annual professional development fund + shared success through our Employee Ownership Trust</em></strong></p> <hr> <p><strong>Consultants to daring grantmakers</strong></p> <p>At Grantbook, we partner with foundations tackling some of the world’s most complex challenges. As a values-driven <a href="https://usca.bcorporation.net/">B Corporation</a>, we attract mission-forward team members proud to participate in a chain of good.</p> <hr> <h2><strong>Role Expectations</strong></h2> <h3>Mission Statement:</h3> <p>To deliver successful, human-centered technology projects by building strong client relationships, aligning project goals with business needs, and guiding cross-functional teams through every stage of the project lifecycle, which drive lasting client success.</p> <h3>Expected Outcomes:</h3> <p><strong>Clients trust the project manager as a reliable and strategic partner, fostering open communication and collaboration through the project lifecycle.</strong></p> <ul> <li>Schedule and lead regular project check-ins, ensuring transparency on progress, risks and next steps.</li> <li>Facilitate collaborative decision-making ensuring the client’s voice is heard in key project moments.</li> <li>Respond promptly and professionally to client questions, concerns, and feedback.</li> <li>Tailor communication style and frequency to the client’s preferences, ensuring they feel engaged but not overwhelmed.</li> </ul> <h3><strong>Project plans are realistic, well-structured, and align with both internal team capacity and client expectations. Milestones are met with minimal variance.</strong></h3> <ul> <li>Develop detailed project timelines, including key milestones, dependencies, and resource needs.</li> <li>Regularly review and adjust timelines based on evolving project scope and team capacity.</li> <li>Coordinate input from subject matter experts and delivery team to create accurate time and effort estimates.</li> <li>Share project plans with clients and internal teams to align expectations and secure buy-in.</li> </ul> <h3><strong>Projects progress smoothly through each phase, with clear handoffs, minimal blockers, and timely delivery of key deliverables.</strong></h3> <ul> <li>Facilitate structured discovery sessions with client stakeholders to capture detailed functional and technical requirements.</li> <li>Maintain a central project tracker to monitor deliverables, assignments and deadlines.</li> <li>Facilitate regular team standups and working sessions to review progress, surface blockers, and re-prioritize work if needed.</li> <li>Ensure each project phase (requirements, design, build, QA, and deployment) has clear entry/exit criteria.</li> <li>Proactively escalate risk and resource gaps to leadership for resolution.</li> </ul> <h3><strong>Potential risks are identified early, with clear mitigation plans developed and communicated. Scope, budget, and staffing adjustments are proactively managed.</strong></h3> <ul> <li>Maintain and update a project risk log, reviewing and revising it at key project checkpoints.</li> <li>Lead regular risk review discussions with project team and client, proposing mitigation strategies for high-impact risks.</li> <li>Track actual vs. planned budget and scope through the project, highlighting deviations early.&nbsp;</li> <li>Document and manage formal change requests, ensuring client and internal approvals are secured.&nbsp;</li> <li>Leverages technical fluency and experiences in delivering technical projects to effectively create plans for issue resolution and risk mitigation and drive the execution.</li> </ul> <h3><strong>Opportunities for additional value creation are identified and proactively shared with the Sales team. Clients are aware of the full suite of services.</strong></h3> <ul> <li>Regularly check in with clients to understand evolving needs and emerging challenges.</li> <li>Proactively identify areas where existing services could be expanded or new services introduced.&nbsp;</li> <li>Share insights with Sales teams to support follow-on scoping and proposals.</li> <li>Share relevant case studies or services offerings with clients when aligned with their goals.&nbsp;</li> </ul> <hr> <h2><strong>Skills &amp; Qualifications</strong></h2> <ul> <li>Experience leading technology implementation projects, with demonstrated ability to manage project timelines, scope, budgets, and stakeholder expectations across multiple concurrent projects.</li> <li>Formal project management education or certifications (e.g. Scrum, PMP) are an asset but not required.</li> <li>Consulting mindset:</li> <ul> <li>Consulting experience, especially in client-facing roles, is an asset. You are comfortable working with diverse clients, managing ambiguity and helping clients define problems and solutions collaboratively. You’ve developed strategies to manage the continual intake of requests for your attention, self-organize to prioritize your tasks to meet tight deadlines across multiple projects, and communicate proactively your progress with team members.&nbsp;</li> </ul> <li>Technical Fluency &amp; Systems Thinking:</li> <ul> <li>Solid understanding of system architecture, data models and technology ecosystems, enabling you to act as a bridge between client requirements, design considerations, and system configuration or build processes.&nbsp;</li> </ul> <li>Sector knowledge:</li> <ul> <li>Experience in the philanthropy or nonprofit sector is an asset, ideally with exposure to grants management processes, technology implementations, or data-focused initiatives.</li> </ul> <li>Cloud Technology Proficiency - high proficiency in cloud-based tools such as G Suite, 365, Asana, and Salesforce (or similar platforms). Ability to adapt to new tools and systems is essential.</li> <li>Problem-solving and initiative - strong independent problem-solving skills, with the judgement to know when to escalate issues or seek input to deliver efficiently and maintain momentum.</li> </ul> <hr> <h2><strong>Ideal Candidate Profile</strong></h2> <p>We look for people who show up for each other and for our clients through our core values:</p> <p><strong>Stay Curious: </strong>You show up coachable, humble, and eager to grow.</p> <p><strong>In It Together:</strong> You share the work and the wins — uplifting and empowering changemakers and colleagues along the way.</p> <p><strong>Own It:</strong> You take responsibility for outcomes and are willing to set aside personal preferences in service of the mission.</p> <p><strong>Dare to Make It Happen:</strong> You embrace experimentation and move forward even when the path isn’t fully defined.</p> <hr> <h2><strong>About Grantbook</strong></h2> <p>Grantbook is a strategic tech consultancy exclusively serving philanthropy. Our team of 50+ consultants and implementation specialists guides funders through the complex choices that shape how their work gets done — translating values and strategy into the practices, systems, and experiences that enable effective and adaptive grantmaking.</p> <hr> <h2><strong>Application Process&nbsp;</strong></h2> <p>Find our full interview process and timelines here:<a href="https://grantbook.com/what-to-expect-from-grantbooks-recruiting-process"> https://grantbook.com/what-to-expect-from-grantbooks-recruiting-process</a></p> <p>Only candidates selected for an interview will be contacted. Grantbook leverages AI to thoughtfully support aspects of our recruitment process.</p> <h2><strong>Our Commitment</strong></h2> <p>Grantbook welcomes and encourages applications from people with disabilities. Accommodations are available upon request throughout the hiring process.</p>