Senior Platform Engineer

About Rootly

About the Role

What You’ll Do

• Embed with product teams to enhance observability, reliability, and performance of their services.
• Own our CI/CD pipelines, observability tooling, monitoring systems, and incident response processes.
• Build tools and automation to eliminate manual toil, improve engineering velocity and developer experience, and improve system reliability.
• Collaborate deeply across engineering to understand systems at the code level and surface cross-cutting reliability, performance, and scaling concerns early.
• Architect and scale our infrastructure, ensuring best-in-class performance, availability, and operational excellence.
• Drive capacity planning efforts to ensure our infrastructure is resilient and scalable as we grow.
• Define and manage SLOs and error budgets in partnership with Engineering teams who own production services.
• Act as a strong voice for reliability, performance, and scalability across the engineering organization.

What You'll Need

Minimum Qualifications

• 5+ years of experience in an SRE, Platform, DevOps, or Infrastructure Engineering role.
• 5+ years of experience writing software in a production environment.
• Strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices.
• Strong understanding of observability, performance tuning, and scaling strategies.
• Deep familiarity with incident response, monitoring, and CI/CD systems.
• Hands-on experience supporting web or RPC services at meaningful scale.
• You write code to solve infrastructure problems—not shell scripts alone, but production-grade software.

Preferred Qualifications

• You have a big-picture systems mindset and a proactive approach to reliability.
• You’ve embedded with product teams and influenced design and architecture decisions.
• You’re comfortable taking ownership of complex problems—and seeing them through.
• Experience with Ruby and Go is a plus.

Our Tech Stack

• Backend: Ruby on Rails, PostgreSQL, Redis, Sidekiq, AWS Lambdas, Kafka, DynamoDB
• Frontend: Turbo, Stimulus, ViewComponents
• Infrastructure: AWS, Terraform (IaC)

Why Rootly?

• Competitive compensation and early equity in a fast-growing, venture-backed company.
• Comprehensive medical, dental, and vision coverage.
• 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.
• $500 stipend for home office setup.
• Unlimited token usage and access to AI tools
• A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.