Player Support Executive- Indonesian and English Bilingual

About the role

• Providing customer support and technical issue resolution via email, phone, chat, social media and other online platforms. • To be able to handle multiple concurrent chat and email interactions while addressing frequent start and stops from incoming phone calls, emails, social media interactions and other online platforms. • Identifying correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console. • Identifying trends in customer problems and pro…

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