Polish-Speaking Customer Support for Imperial - Work from Home in Greece

Mercier Consultancy is excited to offer a fantastic opportunity for a Polish-Speaking Customer Support Representative for Imperial, with the convenience of working from home in Greece! In this role, you will provide exceptional support to our Polish-speaking clients, assisting them with their inquiries and ensuring a smooth customer experience. Your language skills and dedication will play an essential role in maintaining our commitment to excellent service.

This position is perfect for individuals looking for flexibility and who are passionate about helping others. If you thrive in a remote environment and have great communication skills, we would love to have you on our team!

Responsibilities

• Assist Polish-speaking customers through phone, email, and chat with their inquiries
• Provide information about our products and services to ensure customer satisfaction
• Accurately document customer interactions and resolutions in our CRM system
• Work collaboratively with other teams to resolve client issues effectively
• Gather customer feedback to improve our services and operations
• Participate in relevant training sessions to enhance product knowledge and support skills

Requirements

• Fluency in Polish and English, both written and verbal, is essential. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
• Previous experience in customer support is preferred
• Excellent communication and interpersonal skills
• Ability to work independently in a remote setting

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...