Polish Speaking Customer Support Jobs - Paid Relocation To Sofia

Mercier Consultancy is delighted to offer Polish Speaking Customer Support positions with paid relocation to Sofia. If you are fluent in Polish and eager to advance your career in customer service, this is a fantastic opportunity to join a dynamic team while enjoying the benefits of relocating to an exciting city. In this role, you will provide exceptional support to Polish-speaking clients, ensuring their needs are met with professionalism and care.

Key Responsibilities

• Deliver outstanding customer support to Polish-speaking customers via phone, email, and chat.
• Handle inquiries related to products and services, offering accurate and helpful information.
• Efficiently resolve customer issues and complaints to maintain high satisfaction levels.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with internal teams to improve the customer experience.
• Stay informed about company products, services, and policies to provide knowledgeable assistance.

Requirements

• Fluency in Polish (both written and spoken); English proficiency is advantageous.
• Experience in customer service or related roles is preferred.
• Strong communication and problem-solving skills.
• Ability to adapt to a fast-paced work environment and manage multiple tasks simultaneously.
• Willingness to relocate to Sofia with paid relocation assistance provided.
• Positive attitude and eagerness to learn and develop professionally.
• Familiarity with customer support software is a plus.

Benefits

• Competitive Monthly Salary

• Relocation Package

• Fully Paid Training

• Health Insurance

• And Much More...