Portfolio Accounts Lead (Retail Media)

<p><span style="font-weight: 400;"><a href="https://www.takealot.com/">takealot.com</a>, South Africa's leading online retailer, is looking for a <strong>Revenue Driving&nbsp; Portfolio Lead</strong> to join our <strong>Retail Media team</strong> in Cape Town.</span></p> <p>We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.</p> <p>This position reports to the<strong> Group Head of Retail Media</strong></p> <p><strong>Your responsibilities will include:</strong></p> <p>Accountable for achieving the Group’s Client Portfolio Target, by:</p> <ul> <li>Drive performance within a sales team (5-10 people) to deliver against RM sales targets</li> <li>Ensure that Sales processes are complete and adhered to, &amp; service processes and that target tracking is kept up to date</li> <li>Identify shortfalls in the sales process and help improve efficiency and productivity</li> <li>Track key productivity metrics and manage the team against key outcomes.</li> <li>Drive improvements in the quality of data and reporting offered to clients</li> <li>Develop strategies for acquiring new advertising customers, and retaining and upselling existing customers</li> <li>Assist in the hands-on management of strategic brands and support client engagement for high-value advertising customers</li> <li>Manage and support a team of Sales Specialists with day-to-day operations</li> <li>Coach the advertising sales team to improve their sales skills and pipeline-building performance, closing deals, and retaining business.</li> <li>Work with the broader management team to set monthly targets for the sales team which is aligned with the business targets</li> <li>Ensure a solid sales pipeline is in place for a period and that there is a plan for big clients in line with their 12-month budgets</li> <li>Ensure a solid future-planning method is in place for top 30 clients on at least a quarterly basis&nbsp;</li> <li>Creating Annual plans and driving them to encourage account growth (GMV) and collaboration (misses on RMA)</li> <li>Collaborate and facilitate x-functional team environments between the Sales Specialists, Marketing, Merchant, and Finance teams.</li> <li>Build presentations and deliver sales pitches to close new business.</li> <li>Recruiting and onboarding of new Sales Specialists (AMs &amp; KAMs)</li> <li>Performance Management of Sales Specialists (AMs &amp; KAMs)</li> <li>Driving the adoption and usage of Takealot's self-service advertising platform by Retail, Marketplace and Advertising agencies.</li> <li>Proactively participate in content planning&nbsp;</li> <li>Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.</li> <li>Improve NPS scoring, retention, and account growth metrics.</li> <li>Serve as a thought leader, running educational webinars and/or sharing as a speaker at events.</li> </ul> <p><strong>Qualification &amp; Experience:</strong></p> <ul> <li style="font-weight: bold;"><strong>Degree or Advanced Diploma in Business, Finance, Marketing, or Digital Communications.</strong></li> <li style="font-weight: bold;"><strong>Minimum 5 years’ experience in Retail/Media Advertising</strong></li> <li>Fluent in English language (both verbal and written)</li> <li style="font-weight: bold;"><strong>Publisher, or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.</strong></li> <li style="font-weight: bold;"><strong>Minimum of 2 years managing a Sales Team</strong></li> <li>Experience in establishing sales management processes</li> <li>Experience with CRM tool(s)</li> <li>eCommerce experience is preferred but not required</li> </ul> <p><strong>Attributes Required</strong><span style="font-weight: 400;">:</span></p> <ul> <li>Strong people management skills</li> <li>Strong negotiating and numerical skills attention to detail</li> <li>Excellent communication skills, both written and spoken</li> <li>Commercially astute with an inherent understanding of the drivers of business value</li> <li>Relentlessly high standards (is never satisfied with the status quo)</li> <li>Motivated and driven to succeed with a performance mindset</li> <li>A results-oriented person who thinks Big with a lot of energy to excel in a dynamic environment.</li> <li>Organized, ability to prioritize</li> <li>Solutions-oriented, can-do attitude; self-motivated and entrepreneurial</li> </ul> <p><strong>The Environment</strong><span style="font-weight: 400;">:&nbsp;</span></p> <ul> <li><span style="font-weight: 400;"> takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.&nbsp;</span></li> <li><span style="font-weight: 400;"> We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.&nbsp;</span></li> <li><span style="font-weight: 400;"> We are short on ego and high on output.&nbsp;</span></li> <li><span style="font-weight: 400;"> We are doers and not only thinkers, its all in the execution after all.&nbsp;</span></li> <li><span style="font-weight: 400;"> We love what we do and what we are creating</span><span style="font-weight: 400;">. </span></li> <li>We seek to employ an <strong>Extra Ordinary Mind </strong>who&nbsp;<span style="font-weight: 400;">is </span>Smart, has Integrity,&nbsp;<span style="font-weight: 400;">and </span>is Hardworking.&nbsp;</li> </ul> <p><span style="font-weight: 400;">If you meet the above you are an </span><strong>Extraordinary Mind </strong><span style="font-weight: 400;">so come and join us!&nbsp;</span></p> <p style="text-align: center;"><strong><em><span style="font-weight: 400;">Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply</span></em><span style="font-weight: 400;">.</span></strong></p>