Portuguese Speaking Customer Agent - Work In Greece - Fully Paid Relocation

Mercier Consultancy MD is excited to announce an opening for a Portuguese Speaking Customer Agent to join our team in Greece, supported by a fully paid relocation package. This role is ideal for individuals fluent in Portuguese who are eager to provide outstanding customer service in a dynamic environment. As a Customer Agent, you will assist Portuguese-speaking customers by addressing their inquiries and resolving issues to ensure a positive experience.

Key Responsibilities

• Provide excellent customer support in Portuguese via phone, email, and chat channels.
• Address customer inquiries related to products, services, billing, and technical issues.
• Resolve customer complaints efficiently, ensuring high levels of customer satisfaction.
• Maintain accurate documentation of all customer interactions in CRM systems.
• Collaborate with internal teams to improve service quality and customer experience.
• Stay updated on company policies, offerings, and industry developments.

Requirements

• Fluency in Portuguese (spoken and written) is required; proficiency in English is an advantage.
• Previous experience in customer service or related fields is preferred.
• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to adapt to a new work and cultural environment in Greece.
• Proficiency in using computer applications, CRM software, and digital communication tools.
• Motivated, reliable, and able to work independently as well as part of a team.
• Willingness to relocate to Greece with full relocation support provided.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...