Onsite POS Installer, Sr Associate

<div class="content-intro"><h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Overview</span></h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Shift4 (NYSE: FOUR)</strong>&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;<a href="http://www.shift4.com/" target="_blank">www.shift4.com</a>.</span></p> </div> </div> </div></div><p>&nbsp;</p> <p>The Onsite POS Installer, Associate is responsible for the full integration of Point-of-Sale (POS) systems and peripherals at merchant locations. This role requires technical expertise, coordination with merchants, and training clients on the POS ecosystem. Installers will also participate in enterprise-level projects and assist with feedback on software/hardware beta testing.</p> <p><strong>This role is in the Pensacola FL area.&nbsp;</strong></p> <p><br><strong>Responsibilities:</strong><br>● &nbsp; &nbsp;Perform complete POS system and peripheral installations, including hardware, software, network setup, and configuration.</p> <p>● &nbsp; &nbsp;Conduct site surveys and troubleshoot network or cabling issues.</p> <p>● &nbsp; &nbsp;Test hardware, software, and credit card processing with minimal remote support.</p> <p>● &nbsp; &nbsp;Provide merchant training on POS systems and ensure satisfaction during and after installation.</p> <p>● &nbsp; &nbsp;Document installations and provide photos of work performed.</p> <p>● &nbsp; &nbsp;Participate in enterprise account installations under the guidance of Tier 2/3 installers or managers.</p> <p>● &nbsp; &nbsp;Travel locally (within 200 miles) and occasionally nationally for installations as needed.&nbsp;</p> <p>● &nbsp; &nbsp;Maintain inventory of equipment and manage requisitions.</p> <p>● &nbsp; &nbsp;Participate in recurring training on the Shift4 product suite.</p> <p>● &nbsp; &nbsp;Track and submit monthly expense reports.</p> <p>● &nbsp; &nbsp;Adhere to safe driving practices and maintain reliable transportation.</p> <p>● &nbsp; &nbsp;Work flexible hours, including on-call, early mornings, late nights, and weekends as required.</p> <p><br><strong>Qualifications:</strong><br>● &nbsp; &nbsp;High school diploma or equivalent; Bachelor’s degree in a technical field preferred.</p> <p>● &nbsp; &nbsp;At least 1 year of experience installing or supporting POS products.</p> <p>● &nbsp; &nbsp;Technician background in network/computer troubleshooting or installation.</p> <p>● &nbsp; &nbsp;Experience with hand tools and lifting up to 50 pounds.</p> <p>● &nbsp; &nbsp;Proficiency in Microsoft Office Suite and Google Docs.</p> <p>● &nbsp; &nbsp;Good driving record and willingness to travel on short notice.</p> <p>● &nbsp; &nbsp;Friendly, professional, and enthusiastic demeanor.</p> <p>● &nbsp; &nbsp;Ability to follow directions, retain new information quickly, and exercise good judgment.</p> <p>● &nbsp; &nbsp;Preferred: technical certifications (CompTIA A+, Net+, MCP), 2+ years of customer service/technical support, experience in banking/credit card processing, fielding escalations, bilingual (English/Spanish).</p> <p>&nbsp;</p><div class="content-conclusion"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><em>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.</em></span></p> <hr> <p>&nbsp;</p></div>