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Pre-Construction Consultant
Entrusted Contracting
HoustonOn-site2mo ago
- Employment
- Full-time
About the role
What a Typical Day Looks Like - Field & Office Role
- Conduct 2–3 on-site customer visits per day
- Follow up with customers via phone, text, and email
- Complete file care, documentation, and project setup
- Collaborate with supervisors and Project Managers to prepare files for construction handoff
- Split time between the field and the office, with prep work often completed later in the day
- Meet with homeowners on-site to assess reconstruction needs and explain next steps following property damage
- Serve as a consultative sales professional, presenting tailored reconstruction solutions and guiding clients through the pre-construction phase
- Document damages, photos, sketches, and scopes of work accurately and submit all required documentation within 1 business day
- Act as the primary point of contact for customers during the estimating and file care phase
- Communicate consistently with clients via phone, text, and email to manage expectations and reduce cancellations
- Navigate insurance processes and attend re-inspections when needed
- Collaborate closely with supervisors and Project Managers to ensure projects are set up for a smooth transition into construction
- Manage multiple active files at once while prioritizing customer experience and revenue outcomes
- Travel to customer homes, job sites, and meetings throughout the workday
- Participate in team meetings and provide regular updates on active projects
- Projects are accurately scoped, clearly documented, and handed off seamlessly to Project Managers
- Customers feel informed, supported, and confident throughout the pre-construction process
- Cancellations are minimized through proactive communication and solution-oriented problem solving
- Revenue goals are achieved through consultative selling and trusted relationships
- Insurance partners and adjusters view you as reliable, responsive, and professional
- Customers walk away feeling helped — not sold
- Strong work ethic and extreme ownership mentality
- Clear, confident, and professional communication skills
- Comfort with consultative sales and goal-driven performance
- Empathy and ability to manage difficult or emotional conversations
- Organization and time management in a fast-paced, field-based role
- Problem-solving mindset and ability to adapt quickly
- Basic computer proficiency (Microsoft Office, Google Suite; Xactimate a plus but not required)
- Ability to work independently while collaborating with a larger team
- We believe in rewarding performance while supporting our team members both personally and professionally. This role offers:
- $50,000–$60,000 base salary plus performance-based bonuses
- 401(k) retirement plan with 4% company match
- Health, dental, and vision insurance
- Company-paid life insurance and short- and long-term disability
- Paid vacation, paid sick time, paid holidays, and paid parental leave
- Company-paid access to Dave Ramsey’s SmartDollar Financial Program
- Gym reimbursement
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
- Pension Matching
- Free Gym Membership
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