Presales Enterprise Architect

Key Responsibilities

• Work alongside sales teams to understand customer business goals and challenges.
• Lead technical discussions with existing and potential customers to assess requirements and develop appropriate solutions.
• Design scalable, flexible, and cost-effective architectures that align with client needs.
• Create high-level architecture designs and conceptual diagrams that address both functional and non-functional requirements.
• Collaborate with clients and internal teams to refine the scope, goals, and deliverables for proposed solutions.
• Drive growth and client success with assigned portfolio of top accounts

• Provide thought leadership on emerging technology trends, ensuring that proposed solutions yield meaningful business outcomes and emphasize cross-practice selling motions. 
• Serve as the subject matter expert (SME) for the company’s portfolio of solutions, including cloud services, cybersecurity, data center infrastructure, networking and end-point.
• Advise clients on IT best practices, industry standards, and regulations to optimize their infrastructure.

• Work closely with sales teams to develop compelling proposals, RFP responses, and bid presentations.
• Estimate the required resources, costs, and timelines for proposed solutions.
• Document solution architectures and ensure consistency across proposals and implementations.
• Support account executives in technical presentations and demonstrations.

• Collaborate with Practice leaders and technical delivery teams to ensure that the architecture is implemented according to design principles.
• Maintain strong relationships with partners and vendors to ensure that proposed solutions leverage the best available technologies.
• Act as a liaison between the sales, delivery, and other customer-facing personnel to ensure clear communication throughout the project lifecycle.
• Work closely with internal teams, including Executive Leadership, Advisory Services, Presales Management, and Delivery, to incorporate feedback from pre-sales engagements into future solutions.

• Stay current with industry trends, technologies, and best practices, sharing insights with colleagues and customers.
• Provide mentorship and training to junior members of the pre-sales and solutions teams.
• Participate in internal review meetings, debriefings, and retrospectives to improve pre-sales processes and solution delivery.

Skills, Knowledge and Expertise

• Expertise in enterprise IT architecture, including cloud computing, networking, storage, virtualization, cybersecurity, unified communications, and data management.
• In-depth understanding of infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS) models.
• Experience with Cisco, Palo Alto, Fortinet, Juniper, Aruba, HP, Dell, VMware, Nutanix, Pure Storage. 
• In-depth understanding of enterprise networking and security technologies
• Knowledge of regulatory and compliance frameworks (e.g., GDPR, HIPAA, SOC2).
• Proficient in designing multi-cloud and hybrid cloud environments.
• Familiarity with automation and Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible).
• Experience with solution architectures for various verticals such as financial services, healthcare, retail, etc.

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Relevant industry certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect, Cisco CCIE, VMware VCP, TOGAF).
• ITIL or other service management frameworks certifications are a plus.

• Minimum of 7+ years of experience in IT architecture, with a focus on enterprise solutions in a pre-sales or consulting capacity.
• Previous experience with managed services providers (MSP) or systems integrators (SI) is highly desirable.
• Demonstrable experience working with large enterprise clients, designing end-to-end IT solutions.

• Success rate of technical proposals and winning bids.
• Customer satisfaction and feedback from pre-sales engagements.
• Ability to meet proposal deadlines and contribute to sales targets.
• Quality and accuracy of architectural designs and documentation.

Benefits