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Pricing And Monetisation Lead (UK & Ireland)
Dojo
London2w ago
- Seniority
- Lead
About the role
<div class="content-intro"><p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">We’re reinventing payments.</strong></span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.</span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Now, over 150,000 customers across four countries choose to transact billions with us every year.</span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">But we’re just getting started.</span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.</span></p>
<p style="line-height: 1.4;"> </p></div><h3><strong><strong>The Role</strong></strong></h3>
<p>As the Pricing & Monetisation Lead (UK & Ireland), you will act as the strategic pricing advisor for Dojo’s UK & Ireland markets. This is a high-autonomy position sitting within the Monetisation function, you will bridge the gap between high-level strategy and hands-on operational execution.</p>
<p>You will track market signals, design, implement, and manage the pricing frameworks that power our growth. You will be the primary advisor to the senior leadership team on pricing and monetisation for the region, providing the expert recommendations necessary to navigate a complex regulatory and competitive landscape while protecting and growing our net revenue.</p>
<p>This role is ideal for someone who is intellectually curious, highly analytical, and passionate about understanding how pricing and fees evolve across the payments ecosystem.</p>
<h3><strong><strong>What you'll do (Key Responsibilities)</strong></strong></h3>
<ul>
<li>
<p>Serve as the lead subject matter expert (SME) on pricing for the UK and Ireland, developing formal recommendations for executive leadership on price adjustments, fee structures, and margin protection.</p>
</li>
<li>
<p>Partner with Insights, Product, and Product Marketing teams to monitor competitor positioning and ensure new features are monetised through value-based packaging that maintains Dojo’s premium market standing.</p>
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<p>Build and maintain sophisticated financial models to simulate the revenue, margin, and ARR impact of proposed strategic shifts—quantifying expansion and churn implications to provide the data necessary for final executive decision-making.</p>
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<p>Drive the delivery of pricing initiatives by collaborating with Tech, Product, and Finance teams to ensure changes are operationally viable—from technical billing configuration through to quoting and financial reporting.</p>
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<p>Lead the cross-functional coordination required to move pricing initiatives from technical logic and fee structures to effective sales enablement and channel communications.</p>
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<p>Work closely with Revenue leaders, Sales, and Customer Success to align pricing with commercial objectives, using field insights on price sensitivity and deal patterns to refine the long-term strategy.</p>
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<p>Design and run pricing experiments and promotional offers, synthesizing results into actionable recommendations for leadership, while monitoring fee volatility to adjust pricing guardrails and prevent margin erosion.</p>
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<p>Navigate the technical landscape by working directly with Engineering to ensure our infrastructure supports advanced pricing automation and scalable packaging structures.</p>
</li>
</ul>
<h3><strong><strong>What we're looking for (Skills & Experience)</strong></strong></h3>
<ul>
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<p>6–10+ years of experience in Pricing, Monetisation Strategy, or Commercial Finance. Payments or merchant acquiring experience is strongly preferred.</p>
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<p>Bachelor’s degree in Finance, Economics, or a quantitative field; MBA or relevant professional certifications (e.g., CPP) are a plus.</p>
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<p>A proven track record of driving large-scale, strategic pricing workstreams from ideation through to production.</p>
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<p>A customer-centric approach, balancing revenue maximisation with the delivery of true customer value.</p>
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<p>Complete independence in project management; comfortable owning a roadmap and delivering results with high level autonomy.</p>
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<p>Strong analytical skills (SQL/Excel) with the ability to translate fragmented market data into a cohesive commercial strategy.</p>
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<p>Experience advising C-suite or Director-level stakeholders, with the confidence to defend recommendations under pressure.</p>
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<p>An understanding that pricing is a product feature, with experience working with Tech teams to build scalable pricing infrastructure.</p>
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<p>Nice to have: a deep technical mastery of card-present and card-not-present economics, including Interchange (MIF), Scheme Fees, and the evolving regulatory landscape.</p>
</li>
</ul><div class="content-conclusion"><p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Dojo home and away</strong></span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.</span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">That's why we have an office-first culture. This means working from the office 4+ days per week.</span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.</span></p>
<p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt;"><br></span><span style="font-size: 12pt;"><strong>Question: what’s curious, relentless, and customer obsessed?</strong></span></span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.</span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If the following speak to you, let’s talk:</span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You’re curious. You have a real desire to learn and create.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You’re relentless. You keep going even when it’s easier not to. </span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You’re customer-obsessed. You know how important customers are to what you do. </span></li>
</ul>
<p style="line-height: 1.4;"> </p>
<h4 style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Diversity, equity, and inclusion at Dojo</strong></span></h4>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. </span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.</span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.</span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.</span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. </span></p>
<p style="line-height: 1.4;"> </p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Visit <a href="https://www.dojo.careers">dojo.careers</a> to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. </span></p>
<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">#LI-Hybrid</span></p></div>
Perks & benefits
- Equity Compensation
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