Product Analyst

• A flexible holiday plan of up to 40 days per year  
• £400 a year Wellbeing Allowance  
• Private Medical Insurance  
• Allowance for professional development books, E-books, and podcasts  
• Contributory pension scheme  
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands  

What You’ll be Doing:

• Collect, analyse, and interpret data related to product performance and key analytics. 
• Create and maintain reports and dashboards to monitor product metrics. 
• Delivering reports/on-demand requests from product teams (within agreed SLA) 
• Delivering product performance related insights required by leadership for monthly reviews SteerCos etc. 
• Assist in managing the Product Teams' OKR dashboard by capturing data and ensuring consistent and timely reporting on objectives and key results. 
• Contribute to the creation of regular reporting, including business reviews and ad-hoc reports, ensuring accuracy and clarity. 

• Follow established processes to ensure data is gathered consistently and efficiently. 
• Support ongoing measures to optimize current processes and workflows related to data analysis. 

Experience and Skills You Need in this Role:

• Proven experience in a Product Analyst, Data Analyst, or Insights Analyst role, particularly in a SAAS environment. 
• Relevant educational background in a related field. 
• Strong analytical skills with the ability to identify trends and provide actionable insights. 
• Familiarity with basic statistical concepts and data analysis techniques. 
• Ability to work to SLAs, prioritise requests and deliver information in multiple forms (e.g. reports, presentations, dashboards etc.) 
• Ability to work with multiple product teams/stakeholders concurrently 
• Effective problem-solving abilities with a focus on practical solutions. 
• Confidently communicate findings and recommendations to technical and non-technical audiences 
• Understanding of product metrics and performance indicators. 
• Proficiency in data analysis tools (e.g., Heap, Tableau, Power BI) and strong Excel skills. 
• Good organisational skills with the ability to prioritize tasks effectively 

The Interview Process:

• Screening Interview with Senior Talent Acquisition Partner 
• First stage Interview with  Head of Product Operations
• Assessment Task and Final Interview with Director of Product Operations & member of the Product Operations team