Senior Product Analyst

Primary Responsibilities of the Role

• Define and maintain product adoption and feature usage metrics across Tithely’s product suite, ensuring data is easily accessible and self-serve for Product Managers
• Build, standardize, and own product performance dashboards within BI tools to provide consistent visibility across all products
• Design, implement, and analyze A/B tests end-to-end, and establish a scalable experimentation framework for the EPD organization
• Instrument and analyze user flows and funnels to identify friction points, drop-off, and opportunities for product improvement
• Partner closely with Product Managers to deliver timely, high-quality ad hoc analyses that inform product decisions
• Collaborate with Engineering, Product, and Design during feature discovery to define tracking strategies, including event schemas, properties, and data relationships that enable meaningful insights while minimizing technical debt
• Act as a “bilingual” technical partner, translating product requirements into clear data and tracking specifications for Engineering, while ensuring alignment with Data & Analytics modeling standards

Qualifications

• Drive Results: Consistently achieve measurable benchmarks and optimize delivery speed while maintaining quality and reliability.
• Strategic Mindset: Ability to define mid- and long-term technical direction for data assets that align with overall business objectives.
• Utilize Business Insight by applying knowledge of business and the marketplace to advance the organization’s goals
• Collaborate: Ability to work effectively in a fully distributed, cross-functional team environment, communicating clearly with both technical and non-technical audiences.
• Action Oriented: Strong analytical mind and proactive problem-solving abilities, with the capacity to adapt quickly to new technologies and operational changes.

• 5+ years of experience in product analytics, preferably within SaaS or fintech environments
• Strong proficiency in SQL and at least one product analytics platform (e.g., Amplitude, Mixpanel, or equivalent)
• Demonstrated experience applying AI tools and workflows to accelerate analysis and deepen insights
• Hands-on experience designing, implementing, and analyzing A/B tests end-to-end
• Experience building and maintaining self-serve dashboards using BI tools (e.g., Looker, Metabase, or similar)
• Proven ability to partner with Product Managers and influence product decisions through data
• Experience working cross-functionally with Engineering and Product to define tracking, instrumentation, and data requirements

•  Experience in church technology, nonprofit, or payments-related domains
• Familiarity with dbt and modern data stack workflows, or experience collaborating closely with data engineering teams
• Experience establishing product analytics instrumentation and data schemas from the ground up

• We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.
• A stable work environment with designated workspace and access to high-speed internet.
• US-based and legally able to work full time in the US. Sponsorships are not available at this time.
• Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV

Additional Information