Product Analyst Middle+ / Senior / Lead

<p><strong>We are looking for analysts in various teams:<br></strong>Telesales, Collection, Antifraud, Delivery, Customer Care, Processing Core, Bring a Friend, etc.</p> <p>The analyst’s main task is to develop new technological products and enhance existing ones. Your team will include graduates from top universities (MSU, MIPT, HSE, MSTU, NES, MEPhI).</p> <p>We are at the beginning of our journey, so you will grow quickly and improve your skills. You will see the real impact of your work.</p> <p><strong>Challenges that await you:</strong></p> <ul> <li class="p1">Use your analytical skills to design top-tier financial products</li> <li class="p1">Take ownership of the product and its performance metrics</li> <li class="p1">Manage a team of analysts and build effective team processes</li> <li class="p1">Develop performance metrics to enhance both products and workflows</li> <li class="p1">Derive actionable insights and generate innovative ideas through data analysis</li> <li class="p1">Conduct in-depth research and investigations</li> <li class="p1">Design and implement monitoring systems for products and operational processes</li> <li class="p1">Build informative reports and interactive dashboards</li> <li class="p1">Optimize customer journey mapping (CJM) and conversion funnels</li> <li class="p1">Evaluate the quality, coherence, and logic of business processes</li> <li class="p1">Develop effective incentive schemes for operational teams</li> <li class="p1">Test hypotheses aimed at process improvement</li> <li class="p1">Perform cost analysis to evaluate overall operational efficiency</li> </ul> <p><strong>What makes you a great fit:</strong></p> <ul> <li class="p1">A mathematical or technical degree from a top university such as MSU, MIPT, HSE, MSTU, MEPhI, or NSE</li> <li class="p1">Strong knowledge of mathematical statistics and probability theory</li> <li class="p1">Analytical mindset and systematic thinking</li> <li class="p1">Ability to visualize data and draw actionable conclusions</li> <li class="p1">Experience in hypothesis testing and validation</li> <li class="p1">Proficiency in SQL; knowledge of Python or R is a plus</li> <li class="p1">Hands-on experience with data visualization tools such as Tableau or Superset</li> <li class="p1">Ability to understand business objectives and translate them into analytical tasks</li> <li class="p1">Experience in building analytical infrastructure and team processes</li> <li class="p1">Excellent communication skills</li> <li class="p1">English proficiency at B1 level or higher for effective collaboration with an international team</li> </ul> <p><strong>Our ways of working:</strong></p> <ul> <li><strong>Innovative Spirit:</strong>&nbsp;a team from the best technical universities</li> <li><strong>Honest Feedback:</strong>&nbsp;valuing open, transparent communication</li> <li><strong>Supportive Team:&nbsp;</strong>a strong, collaborative community</li> <li><strong>Celebrating Achievements:</strong>&nbsp;recognizing our wins together</li> <li><strong>High-Tech Environment:</strong>&nbsp;a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances</li> </ul> <p><strong>Our benefits:</strong></p> <ul> <li><strong>Relocation support to Serbia or Mexico </strong>with full visa &amp; permit support to the employee and family</li> <li><strong>Flexible work&nbsp;</strong>from one of our offices or remote</li> <li><strong>Healthcare</strong> <strong>Coverage</strong></li> <li><strong>Education Budget:</strong>&nbsp;Language lessons, professional training and certifications</li> <li><strong>Wellness Budget:&nbsp;</strong>Mental health and fitness activity reimbursements</li> <li><strong>Vacation policy:&nbsp;</strong>20 days of annual leave and paid sick leave</li> </ul>