Product Lead - Connect

Company Mission

Who We’re Looking For

Core Responsibilities

• Own the vision and roadmap for Photon Connect, including embedded elements, APIs, onboarding flows, portals, and integration tooling
• Design and ship scalable systems that enable customers to integrate quickly and reliably. improving time-to-live for new customers, reducing friction across onboarding, configuration, and go-live
• Define and evolve Photon’s API surface area, ensuring consistency, usability, and long-term scalability
• Establish best practices around versioning, documentation, and platform reliability
• Work with commercial and operations teams to understand customer needs and translate them into product requirements

Required Qualifications

• 5+ years of Product Management experience, with ownership over technical or platform products
• Experience building or owning APIs, platforms, or integration-heavy products
• Strong technical fluency—you’re comfortable working closely with engineers and understanding system design tradeoffs
• Track record of shipping products that balance flexibility with simplicity
• Experience improving onboarding funnels, especially in B2B or enterprise contexts
• Ability to navigate ambiguity and define structure in complex systems
• Strong communication skills across technical and non-technical stakeholders
• Background in B2B SaaS, fintech, or infrastructure/platform products
• Experience with healthcare systems, EHR integrations, or regulated environments
• Comfort working with data tools or querying systems directly (e.g., SQL)
• Experience leveraging AI in workflows

Why Join Us

• Take on a role with meaningful ownership, shaping how an early-stage company supports, grows, and learns from its customers.
• Work on a problem almost everyone you know has experienced, and help fix a system that’s broken in ways most people just accept
• Be pushed—these are hard problems, and we expect a lot—but the growth and impact that come with it are real
• Join a team that gives a shit—about the work, about each other, and about doing things the right way. High trust, high standards, and we actually like spending time together

Our Values

Pay Transparency