Product Designer, Enterprise Platform

WHY WE’RE LOOKING FOR YOU

IN THIS ROLE, YOU’LL

• Lead design for core platform systems that support large, complex customers and long-term product scale
• Define and evolve product abstractions that make technically complex capabilities—including AI-powered workflows—intuitive, composable, and durable
• Design end-to-end experiences for connecting, configuring, and managing data sources, permissions, authentication, and infrastructure, with AI thoughtfully embedded where it adds real leverage
• Apply systems thinking to ensure AI experiences integrate cohesively across product surfaces, rather than living as isolated features
• Partner closely with product and engineering to shape roadmap direction, technical tradeoffs, and long-term platform and AI strategy
• Produce high-quality design artifacts—from early exploration through detailed execution—to bring platform and AI concepts into production
• Influence design quality beyond your immediate scope through critique, mentorship, and design reviews
• Contribute to and evolve Retool’s design system, ensuring it supports scalable patterns
• Help define design processes and standards that enable teams to build cohesive, high-quality platform and AI experiences at scale

THE SKILLSET YOU’LL BRING

• A strong portfolio demonstrating senior or staff-level impact, with 6+ years of experience owning complex, systems-heavy product areas
• Proven ability to think in platforms and systems—designing primitives, frameworks, and abstractions that scale across teams and use cases
• Excitement about designing AI native products, developer-centric tools, enterprise software, or platforms that power other products
• Deep comfort working on technically complex problems and collaborating closely with engineering
• A track record of navigating ambiguity, identifying high-leverage problems, and driving work forward independently
• Strong product judgment and an ability to reason through tradeoffs involving usability, performance, security, extensibility, and trust
• Excellent communication skills, including clear writing and the ability to align diverse stakeholders around complex ideas
• A customer-obsessed mindset and curiosity about how builders think, learn, and work with increasingly intelligent systems
• A desire to rethink how software is built—and to design platforms where humans and AI build better things together