Senior Product Designer - Growth, Monetisation

<h4><strong>About the Team</strong></h4> <p><span style="font-weight: 400;"><span id="miro-copy-source--doc"></span></span></p> <p>Miro’s Design team is on a mission to improve the experience of knowledge work, productivity tools, and remote collaboration. We produce best-in-class solutions for a future of work that’s diverse, intuitive, accessible, and enjoyable to use. Maybe that’s why our product is so globally beloved.</p> <p>The Growth Design team is dedicated to designing experiences that help users understand Miro's value, make confident purchasing decisions, and upgrade at the right moments. We focus on pricing surfaces, packaging strategies, upgrade flows, paywalls, in-product prompts, and lifecycle touchpoints that convert free users into paying customers and guide existing customers to expand their usage. Operating across both self-serve (PLG) and enterprise segments, we design foundational systems that balance user experience with measurable business impact.</p> <h4><strong>About the Role</strong></h4> <p>As a Senior Product Designer for the Growth Monetisation team, you will design the experiences that directly influence how users perceive value, convert to paid plans, and expand their investment in Miro across both product-led growth and enterprise motion. You will run experiments and tackle complex, high-leverage challenges at the intersection of psychology, business strategy, and user experience, for individual buyers exploring Miro independently and enterprise teams navigating multi-stakeholder purchasing decisions.</p> <h4><strong>What you’ll do</strong></h4> <ul> <li>Lead the end-to-end design of monetisation experiences, creating pricing pages, upgrade flows, checkout experiences, paywalls, and in-product conversion touch points that scale across self-serve users and enterprise accounts for our multi-product platform</li> <li>Design and run data-driven experiments focused on conversion, retention, and expansion metrics across different customer segments, driving a fast-paced experimentation culture by rapidly prototyping, A/B testing, and iterating on designs with cross-functional partners based on hypotheses, success criteria, and quantitative and qualitative findings</li> <li>Shape product strategy by partnering closely with cross-functional leadership (PM, Engineering, Data Analysts, Product Marketing)</li> <li>Translate behavioural data, pricing analytics, and user feedback from both individual users and enterprise buyers into intuitive design solutions that reduce friction, clarify value propositions, and drive confident purchase decisions</li> <li>Conduct user research, interviews, and usability tests, synthesising insights to uncover friction in pricing, upgrade, and billing experiences and translating findings into clear design iterations and new experiment ideas</li> <li>Balance the needs of different buying journeys, ensuring self-serve experiences prioritise speed and clarity while enterprise touch points accommodate complex approval workflows, and admin/billing requirements</li> <li>Collaborate with Content Design to craft compelling value propositions, feature descriptions, pricing copy, and conversion messaging</li> <li>Establish and advocate for scalable, best-in-class monetisation design standards, ensuring consistency and accessibility while partnering with design and core product teams to seamlessly blend monetisation requirements into the core user experience and roadmap</li> <li>Communicate design vision and rationale at all levels, effectively influencing stakeholders across the organisation</li> <li>Integrate AI and emerging technologies into the design process to accelerate validation, discovery, and prototyping of monetisation experiments</li> <li>Mentor and support other designers, sharing knowledge on conversion design principles, experimentation methodologies, and monetisation best practices</li> </ul> <h4><strong>What you’ll need</strong></h4> <ul> <li>5+ years of product design experience, ideally in B2B SaaS or growth-focused roles, with a portfolio showcasing your design thinking and measurable impact on conversion and revenue metrics</li> <li>Demonstrated experience designing monetisation surfaces with proven impact on conversion rates for both self-serve and enterprise buyers</li> <li>Experience designing and running data-driven experiments, interpreting analytics, and iterating based on quantitative and qualitative insights from different customer segments</li> <li>Strong understanding of monetisation and pricing concepts for SaaS products, including pricing psychology, value-based pricing, plan packaging, hybrid pricing models, and expansion revenue strategies</li> <li>Ability to balance business goals with user needs, delivering high-quality, user-centric designs that build trust while driving measurable business outcomes</li> <li>Strong collaboration skills with cross-functional partners, including PMs, Engineers, Data Analysts, Finance, Product Marketing, and Sales teams working across both self-serve and enterprise motions</li> <li>Proficiency in Figma and prototyping tools; experience with analytics platforms is a plus</li> <li>Ability to articulate and unfold your design decisions with an iterative mentality and embrace feedback with a growth mindset</li> <li>Experience using AI tools to accelerate validation, prototyping, or design discovery (ie Replit, Claude Code)</li> </ul> <h4><strong>What's in it for you</strong></h4> <p>We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning &amp; Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our&nbsp;<a href="https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&amp;cot=10" target="_blank"><u>Global Miro benefits board</u>.</a></p> <p><strong>Recruiter:</strong> #LI-VS1</p><div class="content-conclusion"><h4><strong>About Miro</strong></h4> <p class="p1">Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.</p> <p class="p1">We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!</p> <p>Check out more about life at Miro:&nbsp;</p> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Youtube:&nbsp;<a class="c-link" href="https://www.youtube.com/@lifeatmiro" target="_blank" data-stringify-link="https://www.youtube.com/@lifeatmiro" data-sk="tooltip_parent">https://www.youtube.com/@lifeatmiro</a></li> <li data-stringify-indent="0" data-stringify-border="0">Blog:&nbsp;<a class="c-link" href="https://miro.com/careers/life-at-miro/all/" target="_blank" data-stringify-link="https://miro.com/careers/life-at-miro/all/" data-sk="tooltip_parent">https://miro.com/careers/life-at-miro/all/</a></li> <li data-stringify-indent="0" data-stringify-border="0">Instagram: <a href="https://www.instagram.com/mirohq/">https://www.instagram.com/mirohq/</a></li> </ul> <hr> <p><span style="font-weight: 400;">At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.&nbsp;</span><span style="font-weight: 400;">Miro’s mission — </span><em><span style="font-weight: 400;">Empower teams to create the next big thing</span></em><span style="font-weight: 400;"> — is how we think about our product, people, and culture. </span><span style="font-weight: 400;">We believe that creating big things requires diverse and inclusive teams. </span><em><span style="font-weight: 400;">Diversity</span></em><span style="font-weight: 400;"> invites all talent with different demography, identities and styles </span><em><span style="font-weight: 400;">to step in</span></em><span style="font-weight: 400;">, and </span><em><span style="font-weight: 400;">inclusion</span></em><span style="font-weight: 400;"> invites them to step </span><em><span style="font-weight: 400;">closer together. </span></em><span style="font-weight: 400;">Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.</span></p> <p><span style="font-weight: 400;"><strong data-stringify-type="bold"><strong>Miro handles and uses personal data of job applicants in line with its <a href="https://miro.com/legal/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy</a> found <a href="https://miro.com/legal/recruitment-privacy-policy/" target="_blank">here</a>.&nbsp;</strong></strong></span></p></div>